Job Description

The role involves delivering Personal Wellbeing services to offenders referred by Wales Probation Service, focusing on emotional wellbeing, social inclusion, and family support. It requires lived experience, trauma-informed practice, and multi-agency collaboration. The position is part-time, fixed-term, and aims to empower individuals to overcome challenges and reintegrate into society.

Responsible to:

Personal Wellbeing Manager
Rheolwr Lles Personol

Responsible for:

Delivery of Personal Wellbeing services to referrals made by Wales Probation Service.
Darparu gwasanaethau Lles Personol i bobl a atgyfeirir gan Wasanaeth Prawf Cymru.

Hours:

Part Time, 17.5 hours per week (flexible hours) Fixed-term contract until 28/02/2027
Llawn Amser, 17.5 awr yr (Cyfnod penodol hyd at 28/2/27)

Grade:

Band 2

Location:

Interventions will be delivered across various locations in South Wales
Bydd ymyriadau'n cael eu darparu ar draws gwahanol leoliadau yn Ne Cymru.

Holiday:

30 days + bank and statutory holidays

(pro-rated if part time)

30 diwrnod + gwyliau banc a statudol

Salary:

12,000 pro rata, FTE - 24,000
Please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual.

Application Deadline:

Monday, 27th October 2025 at 9.00am




Please note this role requires Enhanced Adult DBS check

Vetting process will be in accordance with Cabinet Office Baseline Personnel Security Standards (BPSS) and will include Enhanced DBS check. The contract also requires clearance through HMPPS vetting which can currently take a few weeks.

Bydd y broses wirio yn unol a Safonau Diogelwch Personel Sylfaenol Swyddfa'r Cabinet (BPSS) ac fe fydd yn cynnwys gwirio DBS Estynedig. Mae'r contract hefyd yn gofyn am glirio trwy wirio HMPPS sydd yn gallu cymryd ychydig o wythnosau i symud ymlaen.

St Giles Trust is a Charity helping people facing severe disadvantage to find jobs, homes, and the right support they need. We help them to become positive contributors to local communities and wider society. We passionately believe everybody is capable of changing their lives. Our mission is we empower people to overcome injustices for themselves, their families and their local communities - we achieve this through offering support from someone who has been there. Our peer-led services form the backbone of our work.

The Wise Group

is a leading social enterprise working to lift people out of poverty. As an enterprise, we build bridges to opportunity for the most vulnerable in our society. Our team does this through mentoring support, employment, skills, and energy advice. Every day we support our customers into jobs, work to lift people out of fuel poverty, and help people coming out of prison to build a better future. Our work is varied and underlying everything we do is a passion and commitment for social justice and a fairer society for all.


St Giles and The Wise Group came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. As a result, we have been awarded contracts to deliver Personal Wellbeing Services for North and South Wales. These services will involve a range of support to community offenders and prison leavers including families, emotional wellbeing, lifestyle and associates and social inclusion (including meet at the gates).


You will be part of a multi-agency team providing person-centred support focusing on holistically addressing a range of personal wellbeing issues faced by service users referred by the Probation Service. Interventions will focus on addressing the following:

Support around families and other significant relationships Support to reduce social isolation and improve decision-making/lifestyle choices Support with emotional wellbeing Provide through the gates support for those leaving prison.
You will be part of a comprehensive name of the team/function service delivering across St Giles Trust that is mindful of, and promotes our Vision, Mission, Values, and strategic aims.

We positively encourage applications if you have previously worked on a client-led support project, have had personal adverse experiences such as homelessness, substance misuse, debt, involvement with gangs etc. This will include experience of the criminal justice system, having served a prison sentence, or still be serving a prison sentence in a prison. You will need to demonstrate how your lived experience supports your ability to carry out the role to the benefit of the clients we work with.

(1) Key Deliverables

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Provide person-centred support to a caseload of service users who will either be serving community sentences or being released from prison. Undertake assessment and action planning with individual service users which will result in timely and prescribed outcomes being achieved. Create a safe and trusting environment, using trauma informed practice to successfully facilitate a supportive and constructive relationship with service users. Deliver a range of interventions to service users which contribute towards achievement of prescribed outcomes including group work sessions where required. Work with service users flexibly, meeting and undertaking interventions in a range of prescribed locations across a wide geographical area. Develop and maintain positive working relationships with external agencies including Probation, Prisons, partners, and others who will assist in achieving prescribed outcomes for service users. Work towards contractual targets and outcomes within agreed timescales and in line with specified quality standards. Using agreed CRM databases, record all activity relating to caseload ensuring all information is recorded within agreed deadlines. Provide updates and reports where required using a range of formats. Support our out-of-hours service either through weekday telephone helpline (5pm-8pm) and/or occasional Saturday drop-in sessions. Positively represent the St Giles Wise partnership in all external meetings including conferences, seminars, and other events. Proactively adopt a learning approach to the role, improving skills and knowledge to continue providing a high-quality service for service users.

(2) Person specification

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When completing your application form please address the points marked with (A) set out below.

Experience

State the key experiences in bullet point required to do the role

Experience of working within male adults in the criminal justice system whether in the community or in prisons (A) Experience of engaging successfully with challenging people, for example people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused (A) Experience in working with partner agencies either as part of a multi-agency team working towards common objectives or negotiating to establish links to further the aims of a project.

Qualifications

L3 in Advice and Guidance or equivalent

Knowledge

Knowledge and understanding of the requirements of managing a caseload including maintaining and updating records, remaining focused on action plan goals, and keeping to deadlines (A) An understanding and knowledge of the barriers faced by people with complex and multiple needs as well as relevant specialist support services (A). Knowledge of and commitment to safeguarding practices and policies, and ability to promote safeguarding among vulnerable clients and colleagues.

Skills & Abilities

Ability to assess clients' needs and provide tailored, client-led support through action planning and interventions involving advice, guidance, advocacy, and coaching (A). An ability to work sensitively with clients applying trauma informed strategies, actively listening and able to use a range of communication methods when providing information and support (A) Ability to find innovative ways to work with service users to identify and find informed solutions to the challenges faced by them. Excellent verbal and written communication skills to ensure effective reporting and customer service. Strong IT skills including proven experience of using Word, Excel, and Outlook in a similar work environment. This includes ability to use online video communication platforms (eg. Microsoft Teams, Zoom) Effective interpersonal and relationship building skills including ability to develop strong professional working relationships (A) Ability to develop and maintain a workplace environment which is both safe, supportive, enabling your colleagues and service users to thrive. Ability to calculate risk and implement safety procedures when engaging with service users in their home or public places. Ability to be a flexible and co-operative member of a team Ability to work resiliently under pressure, meet deadlines, work on own initiative and part of a team. (A)

Attitude

Pro-active and able to work under their own initiative. (A) Commitment to consultative & collaborative ways of working. Commitment to and understanding of safeguarding and professional boundaries (A) Respect for the values and ethos of St Giles Trust. Personal and professional integrity Positive attitude towards staff and our Peers Emotionally Resilient(A) Drive, enthusiasm and determination to lead the team and strategy in order to deliver targets. (A) Awareness of and commitment to equal opportunity and diversity practices and policies, and ability to promote diversity and treat colleagues and clients fairly and with respect. Awareness of and commitment to working in line with the Trust's environmental and Sustainable Procurement policies and with environmental best practice generally. Welsh Speaker desirable

Mae The Wise Group

yn fenter gymdeithasol flaenllaw sy'n gweithio i godi pobl allan o dlodi. Fel menter, rydym yn adeiladu pontydd i gyfleoedd i'r bobl fwyaf agored i niwed yn ein cymdeithas. Mae ein tim yn gwneud hyn drwy gymorth mentora, cyflogaeth, sgiliau a chyngor ar ynni.Bob dydd rydym yn cefnogi ein cwsmeriaid i gael swyddi, yn gweithio i godi pobl allan o dlodi tanwydd, ac yn helpu pobl sy'n dod allan o'r carchar i adeiladu dyfodol gwell. Mae ein gwaith yn amrywiol ac yn sail i bopeth a wnawn yw angerdd ac ymrwymiad dros gyfiawnder cymdeithasol a chymdeithas decach i bawb.


Daeth St Giles a The Wise Group ynghyd i ffurfio partneriaeth gyda'r nod o gefnogi'r diwygiadau Ailsefydlu Prawf drwy gynnig gwasanaeth o ansawdd uchel wedi'i ategu gan staff sydd a phrofiad byw a chymhwysedd diwylliannol. O ganlyniad, rydym wedi cael contractau i ddarparu Gwasanaethau Lles Personol ar gyfer Gogledd a De Cymru. Bydd y gwasanaethau hyn yn cynnwys amrywiaeth o gymorth i droseddwyr cymunedol a'r rhai sy'n gadael carchar gan gynnwys teuluoedd, lles emosiynol, ffordd o fyw a swyddogion cyswllt a chynhwysiant cymdeithasol (gan gynnwys cwrdd wrth y gatiau).


Byddwch yn rhan o dim aml-asiantaethol sy'n darparu cymorth sy'n canolbwyntio ar yr unigolyn gan ganolbwyntio ar fynd i'r afael yn gyfannol ag ystod o faterion lles personol a wynebir gan ddefnyddwyr gwasanaeth a atgyfeirir gan y Gwasanaeth Prawf. Bydd ymyriadau'n canolbwyntio ar fynd i'r afael a'r canlynol:

Cymorth o amgylch teuluoedd a pherthnasoedd arwyddocaol eraill Cymorth i leihau ynysigrwydd cymdeithasol a gwella'r broses o wneud penderfyniadau/dewisiadau ffordd o fyw Cymorth gyda lles emosiynol Darparu cymorth trwy'r gatiau i'r rhai sy'n gadael y carchar.
Byddwch yn rhan o enw cynhwysfawr o'r gwasanaeth tim/swyddogaeth sy'n cyflawni ar draws Ymddiriedolaeth St Giles sy'n ymwybodol o'n Gweledigaeth, Cenhadaeth, Gwerthoedd a nodau strategol ac yn eu hyrwyddo.

Rydym yn annog ceisiadau'n gadarnhaol os ydych wedi gweithio o'r blaen ar brosiect cymorth a arweinir gan gleientiaid, wedi cael profiadau niweidiol personol fel digartrefedd, camddefnyddio sylweddau, dyled, ymwneud a gangiau ac ati. Bydd hyn yn cynnwys profiad o'r system cyfiawnder troseddol, ar ol treulio dedfryd o garchar, neu'n dal i fod yn treulio dedfryd o garchar mewn carchar. Bydd angen i chi ddangos sut mae eich profiad byw yn cefnogi eich gallu i gyflawni'r rol er budd y cleientiaid rydym yn gweithio gyda nhw.

Prif Alluoedd Cyflawniadwy

Darparu cymorth sy'n canolbwyntio ar yr unigolyn i lwyth achosion o ddefnyddwyr gwasanaeth a fydd naill ai'n treulio dedfrydau cymunedol neu'n cael eu rhyddhau o'r carchar. Cynnal gwaith asesu a chynllunio gweithredu gyda defnyddwyr gwasanaeth unigol a fydd yn arwain at gyflawni canlyniadau amserol a rhagnodedig. Creu amgylchedd diogel ac ymddiriedus, gan ddefnyddio arfer sy'n seiliedig ar drawma i hwyluso perthynas gefnogol ac adeiladol a defnyddwyr gwasanaeth yn llwyddiannus. Darparu amrywiaeth o ymyriadau i ddefnyddwyr gwasanaeth sy'n cyfrannu at gyflawni canlyniadau rhagnodedig gan gynnwys sesiynau gwaith gr?p lle bo angen. Gweithio gyda defnyddwyr gwasanaeth yn hyblyg, gan gyfarfod a chynnal ymyriadau mewn amrywiaeth o leoliadau rhagnodedig ar draws ardal ddaearyddol eang. Datblygu a chynnal perthynas waith gadarnhaol gydag asiantaethau allanol gan gynnwys y Gwasanaeth Prawf, Carchardai, partneriaid ac eraill a fydd yn helpu i gyflawni canlyniadau rhagnodedig i ddefnyddwyr gwasanaethau. Gweithio tuag at dargedau a chanlyniadau contractiol o fewn yr amserlenni y cytunwyd arnynt ac yn unol a safonau ansawdd penodedig. Gan ddefnyddio cronfeydd data CRM y cytunwyd arnynt, cofnodi'r holl weithgarwch sy'n ymwneud a llwyth achosion gan sicrhau bod yr holl wybodaeth yn cael ei chofnodi o fewn terfynau amser y cytunwyd arnynt. Darparu diweddariadau ac adroddiadau lle bo angen gan ddefnyddio amrywiaeth o fformatau. Cefnogi ein gwasanaeth y tu allan i oriau naill ai drwy linell gymorth yn ystod yr wythnos (5pm-8pm) a/neu sesiynau galw heibio achlysurol ar ddydd Sadwrn. Cynrychioli partneriaeth Wise St Giles yn gadarnhaol ym mhob cyfarfod allanol gan gynnwys cynadleddau, seminarau a digwyddiadau eraill. Mynd ati'n rhagweithiol i fabwysiadu dull dysgu o ymdrin a'r rol, gan wella sgiliau a gwybodaeth er mwyn parhau i ddarparu gwasanaeth o ansawdd uchel i ddefnyddwyr gwasanaeth.
Yr hyn rydym yn chwilio amdano gennych chi -

Manyleb y Person

Wrth lenwi'ch ffurflen gais, rhowch sylw i'r pwyntiau a nodwyd gydag (A) a nodir isod.

Profiad

Nodwch y profiadau allweddol mewn pwynt bwled sydd eu hangen i wneud y rol

Profiad o weithio o fewn maes oedolion gwrywaidd yn y system cyfiawnder troseddol boed yn y gymuned neu mewn carchardai (A) Profiad o ymgysylltu'n llwyddiannus a phobl heriol, er enghraifft pobl ag anghenion cymhleth, pobl sy'n amharod i drafod eu hanghenion, a phobl sy'n ddig ac yn ddryslyd (A) Profiad o weithio gydag asiantaethau partner naill ai fel rhan o dim aml-asiantaetolh sy'n gweithio tuag at amcanion cyffredin neu'n negodi i sefydlu cysylltiadau i hyrwyddo nodau prosiect.

Cymwysterau

L3 mewn Cyngor ac Arweiniad neu gyfwerth

Gwybodaeth

Gwybodaeth a dealltwriaeth o ofynion rheoli llwyth achosion gan gynnwys cynnal a diweddaru cofnodion, parhau i ganolbwyntio ar nodau'r cynllun gweithredu, a chadw at derfynau amser (A) Dealltwriaeth a gwybodaeth o'r rhwystrau sy'n wynebu pobl ag anghenion cymhleth a lluosog yn ogystal a gwasanaethau cymorth arbenigol perthnasol (A). Gwybodaeth am arferion a pholisiau diogelu ac ymrwymiad iddynt, a'r gallu i hyrwyddo diogelu ymhlith cleientiaid a chydweithwyr sy'n agored i niwed.

Sgiliau a Galluoedd

Y gallu i asesu anghenion cleientiaid a darparu cymorth wedi'i deilwra a arweinir gan gleientiaid drwy gynllunio gweithredu ac ymyriadau sy'n cynnwys cyngor, canllawiau, eiriolaeth a hyfforddi (A). Y gallu i weithio'n sensitif gyda chleientiaid gan ddefnyddio strategaethau sy'n seiliedig ar drawma, gwrando'n weithredol a gallu defnyddio ystod o ddulliau cyfathrebu wrth ddarparu gwybodaeth a chymorth (A) Y gallu i ddod o hyd i ffyrdd arloesol o weithio gyda defnyddwyr gwasanaeth i nodi a dod o hyd i atebion gwybodus i'r heriau sy'n eu hwynebu. Sgiliau cyfathrebu llafar ac ysgrifenedig rhagorol i sicrhau gwasanaeth adrodd a gwasanaeth cwsmeriaid effeithiol. Sgiliau TG cryf gan gynnwys profiad profedig o ddefnyddio Word, Excel, ac Outlook mewn amgylchedd gwaith tebyg. Mae hyn yn cynnwys y gallu i ddefnyddio llwyfannau cyfathrebu fideo ar-lein (ee.Microsoft Teams, Zoom) Sgiliau rhyngbersonol a meithrin perthynas effeithiol gan gynnwys y gallu i ddatblygu perthynas weithio broffesiynol gref (A) Y gallu i ddatblygu a chynnal amgylchedd yn y gweithle sy'n ddiogel, gefnogol, gan alluogi eich cydweithwyr a'ch defnyddwyr gwasanaeth i ffynnu. Y gallu i gyfrifo risg a gweithredu gweithdrefnau diogelwch wrth ymgysylltu a defnyddwyr gwasanaeth yn eu cartref neu mewn mannau cyhoeddus. Y gallu i fod yn aelod hyblyg a chydweithredol o dim Y gallu i weithio'n gadarn o dan bwysau, diwallu terfynau amser, gweithio ar eich liwt eich hun a bod yn rhan o dim. (A)

Agwedd

Rhagweithiol ac yn gallu gweithio o dan eu menter eu hunain.(A) Ymrwymiad i ffyrdd ymgynghorol a chydweithredol o weithio. Ymrwymiad i ffiniau diogelu a phroffesiynol a dealltwriaeth ohonynt (A) Parch at werthoedd ac ethos Ymddiriedolaeth St Giles. Uniondeb personol a phroffesiynol Agwedd gadarnhaol tuag at staff a'n Cyfoedion Emosiynol Wydn(A) Egni, brwdfrydedd a phenderfyniad i arwain y tim a'r strategaeth er mwyn cyflawni targedau.(A) Ymwybyddiaeth o arferion a pholisiau cyfle cyfartal ac amrywiaeth ac ymrwymiad iddynt, a'r gallu i hyrwyddo amrywiaeth a thrin cydweithwyr a chleientiaid yn deg a chyda pharch. Ymwybyddiaeth o weithio ac ymrwymiad i weithio yn unol a pholisiau amgylcheddol a Chaffael Cynaliadwy'r Ymddiriedolaeth a chydag arfer gorau amgylcheddol yn gyffredinol. Siaradwr Cymraeg yn ddymunol

(3) About Us

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In St Giles, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.


We are an equity and inclusion-confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, nonresponsive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.


St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the for the vacancy.

Ready to Apply?

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1.

Click HERE to download

the application form.
2. Complete the application form, including the personal statement in relation to the job description.
3. Once completed, please return it by email to humanresources@stgilestrust.org.uk. Please include the Job Title and Job Code in your email subject.
4. The deadline for this job application is

Monday, 27th October 2025 at 9.00am.

This job description is a statement of requirements at the time of writing and is not contractual. It should not be seen as precluding future changes after appointment to this role.