Job Description

An exciting opportunity has arisen for a motivational and enthusiastic Pharmacy Assistant Technical Officer to join our friendly pharmacy operational team.
We require an experienced individual with drive, enthusiasm, excellent communication skills, both written and verbal and an ability to work under pressure. You should be a team player able to perform effectively within the pharmacy and wider healthcare settings.
In this role you will be involve din supporting the dispensary team with accurate processing and dispensing of medication requests, contributing to the provision of th ebulk medication supplies to wards and departments and ensuring the smooth running of the pharmacy dispensary service. As a key member of the pharmacy ream, you will be involved in promoting and reflecting the WECARE trust values with colleagues within the department and across the trust.
Main duties of the job
We would expect applicants to be highly motivated and responsible individuals with a passion for customer service and team work.
In return we can offer support to develop your career within a friendly and supportive team of professionals. For this role you are required to have completed an NVQ QCF Level 2 in Pharmacy services or equivalent and experience in a pharmacy setting.
If you would like to know more about the post or would like an informal visit, please contact shirllen osman - operational lead pharmacy technician on 02085395522 ext. 25729/25569 via hospital switchboard or via email shirllen.osman@nhs.net
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Details
Date posted
18 November 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
29,179 a year per annum inc
Contract
Permanent
Working pattern
Full-time
Reference number
259-7624593WXH
Job locations
Whipps Cross University Hospital
Whipps Cross Road
London
E11 1NR
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below. Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
Qualifications
Essential

• GCSE grades A/C or 7-4 English Language Maths Double Science NVQ QCF Level 2 in pharmacy services

Experience
Essential

• Experience or working in a team
• Experience in customer care environment

Desirable

• Experience of working in a hospital environment

Knowledge
Essential

• Interested in and have knowledge of the use of drugs
• Understand customer care issues.
• Understand issues involved in stock control
• Up to date knowledge of legislation relevant to pharmacy practice, e.g. controlled drugs, Health and Safety at Work
• Understanding of stock control systems
• Knowledge of Safe and Secure Handling of Medicines requirements
• Understanding of the importance of adherence to SOPs and legislation
• Demonstrates understanding of patient safety initiatives

Desirable

• Understand the importance of quality issues
• Knowledge of medicines management systems at ward level

Skills
Essential

• Good interpersonal skills
• Good verbal and written communication skills
• Interpret and dispense prescriptions accurately
• Good numeracy skills. Able to perform basic pharmaceutical calculations
• IT literate and able to use Microsoft office.
• Able to plan own work
• Able to work alone or as part of a team with different grades of staff.
• Able to work calmly under pressure and meet deadlines.
• Good attention to detail
• Able to follow policies and procedures.
• Time management skills
• Ability to problem solve

Other
Essential

• Enhanced check with a check of the barred lists required as patient facing and may interact with adults / children

Person Specification
Qualifications
Essential

• GCSE grades A/C or 7-4 English Language Maths Double Science NVQ QCF Level 2 in pharmacy services

Experience
Essential

• Experience or working in a team
• Experience in customer care environment

Desirable

• Experience of working in a hospital environment

Knowledge
Essential

• Interested in and have knowledge of the use of drugs
• Understand customer care issues.
• Understand issues involved in stock control
• Up to date knowledge of legislation relevant to pharmacy practice, e.g. controlled drugs, Health and Safety at Work
• Understanding of stock control systems
• Knowledge of Safe and Secure Handling of Medicines requirements
• Understanding of the importance of adherence to SOPs and legislation
• Demonstrates understanding of patient safety initiatives

Desirable

• Understand the importance of quality issues
• Knowledge of medicines management systems at ward level

Skills
Essential

• Good interpersonal skills
• Good verbal and written communication skills
• Interpret and dispense prescriptions accurately
• Good numeracy skills. Able to perform basic pharmaceutical calculations
• IT literate and able to use Microsoft office.
• Able to plan own work
• Able to work alone or as part of a team with different grades of staff.
• Able to work calmly under pressure and meet deadlines.
• Good attention to detail
• Able to follow policies and procedures.
• Time management skills
• Ability to problem solve

Other
Essential

• Enhanced check with a check of the barred lists required as patient facing and may interact with adults / children

Skills Required