Job Description

Independent Pharmacy - Brampton, Carlisle (10 minutes from Carlisle)

Job Title:

Pharmacy Dispenser

Key Responsibilities

Prescription Services

Accurately receive, prepare, and label prescriptions under the supervision of the pharmacist. Dispense medicines safely in line with legal and professional requirements. Provide patients with clear instructions on the safe use of their medicines (within scope of training). Maintain confidentiality and comply with data protection and GPhC standards at all times.

Customer Service

Welcome patients and provide friendly, professional support. Handle prescription queries in person and over the phone, referring clinical matters to the pharmacist. Assist patients with locating appropriate over-the-counter (OTC) medicines and provide basic advice. Ensure sensitive and professional handling of customer concerns or complaints.

Stock and Inventory Management

Assist with ordering, receiving, and checking pharmaceutical stock. Maintain stock rotation and check expiry dates. Keep the dispensary organised, clean, and compliant with health and safety standards. Support stock audits and manage controlled drug registers where required.

Administrative Duties

Accurately input and maintain patient medication records. Assist with prescription collection and delivery services. File and organise documentation in line with pharmacy procedures. Support the pharmacist with general dispensary administration.

Teamwork and Compliance

Work collaboratively with pharmacists and pharmacy staff to deliver safe and efficient services. Attend training to stay up to date with medicines, pharmacy practice, and regulations. Follow Standard Operating Procedures (SOPs) at all times.

Skills and Qualifications

Essential:

Accuracy and strong attention to detail. Good communication and interpersonal skills. Ability to prioritise tasks and work under pressure. Commitment to excellent patient care. NVQ Level 2 in Pharmacy Services (or willingness to work towards it).

Desirable:

Previous experience working in a pharmacy dispensary. Familiarity with Proscript PMR/ Titan PMR.

Career Progression

With experience and qualifications, a Pharmacy Dispenser can progress to roles such as:

Pharmacy Technician Accuracy Checking Technician
Why Join Us?

This is an excellent opportunity for someone who enjoys working in healthcare, is dedicated to patient safety, and is looking to build a rewarding career in pharmacy.

Job Types: Full-time, Permanent

Pay: 12.21-13.00 per hour

Expected hours: 34 per week

Benefits:

Company pension Employee discount
Work Location: In person