Job Description

The Company

Severn Pharmacy has provided pharmacy services for over 30 years to the community of Oadby and the surrounding areas. It is a family-run business committed to delivering high patient standards and customer service. Severn Pharmacy strives to move forwards and develop in line with current patient needs by adopting new and innovative health services.

The Role

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To work alongside pharmacy technicians and under the supervision of the responsible pharmacist to ensure the safe, accurate and timely supply of prescribed medication to patients.
- To provide medicines-related and healthy lifestyle advice to patients as well as assisting in the smooth operation of the pharmacy

Key Responsibilities

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To be working towards or have completed an accredited NVQ level 2 (or equivalent) Dispensing Assistant training course under the guidance of the pharmacist.
- To select, label and dispense pharmaceutical products in accordance with a prescription by following Standard Operating Procedures (SOPs) and complying with all legal requirements.
- To ensure the safe and correct transfer of dispensed items to patients.- To accurately maintain Patient Medication Records (PMR) and any other patient-facing, task management and administrative platforms (e.g. Pro Delivery Manager, Trello, Microsoft Office & Outlook) to ensure patient safety and in accordance with data protection requirements.
-To identify medicine related problems or queries and bring these to the attention of the pharmacist.
- To answer queries on the supply and availability of medicines, where it is within your competence.
- To receive stock in accordance with SOPs.
- To ensure the safe, appropriate storage and maintenance of medicines including refrigerated items, refrigeration appliances and CDs.
- To assist with stock control and the maintenance of reasonable stock levels within the pharmacy environment.
- To assist with routine ordering processes and admin of daily invoicing and monthly supplier statements.
- To liaise with other healthcare professionals to assist in the continuity of patient care across primary and secondary care.
- To assist with service provision and physical delivery to care homes and individual patients at home including the preparation of Monitored Dosage Systems.
- To respond to symptoms described by customers by following agreed protocols and using own knowledge and judgement.
- To select and recommend suitable products and provide advice on their correct use.- To assist with the scheduling of pharmacy services and booking procedure for patients.
- To assist in providing pharmaceutical care to patients by carrying out reasonable duties as determined by needs of the business.
- To ensure all dispensary equipment is kept clean and in good working order and for all working surfaces to be cleaned and tidied on a regular basis.

Personal Specification

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To be working towards or have completed an accredited NVQ level 2 (or equivalent) Dispensing Assistant training course under the guidance of the pharmacist.
- Good attention to detail and high levels of concentration.
- Excellent communication and customer service skills.
- Excellent team working skills.
- Good to excellent level of IT literacy and numeracy.
- A warm and friendly but professional attitude towards customers.
- An ability to respond to medical queries in a sensitive and professional manner.- Experience of working in a retail environment.
- Experience of handling money and maintaining finance records

Job Type: Full-time

Pay: 12.21-13.00 per hour

Expected hours: 30 - 36 per week

Benefits:

Company pension Free flu jabs Free parking On-site parking Sick pay Store discount
Schedule:

Flexitime Monday to Friday
Education:

Certificate of Higher Education (required)
Experience:

Pharmacy: 3 years (required)
Work authorisation:

United Kingdom (required)
Location:

Leicester LE2 4FY (preferred)
Work Location: In person

Expected start date: 04/08/2025