Job Description

- Dispenser (NVQ2) - Full Time 38-40 hours per week

Accountable to:

Pharmacy Manager or Pharmacist

Principle Purpose:

To work as part of a team offering high standards of service and customer care, from a welcoming and professional pharmacy.

Qualifications:

NVQ2 Dispenser / previous dispensing experience

Main Tasks

To provide a courteous, confidential and professional service to all pharmacy customers. To complete an accredited dispenser NVQ 2 training course, and any training required by the company to ensure a high degree of customer service. To ensure all prescriptions are dispensed accurately and in a timely manner. To maintain high standards of pharmacy appearance, through effective merchandising and housekeeping. To carry out dispensary administrative tasks, where applicable. To adhere to Pharmacy Standard Operating Procedures and policies, Health and Safety regulations and legal and ethical requirements affecting pharmacy. Actively provide healthy living advice at every opportunity. To work as part of a team, to develop the profitability of the pharmacy.

Specific Duties

Dispensary

Check that receipt of prescriptions at the medicines counter has been correctly performed and verify stock availability on acceptance of prescription. Ensure the prescription is labelled, assembled and forwarded for checking, accurately and without undue delay. Identify and resolve any anomalies or problems with prescriptions. Identify correctly the customer / patient to receive the medication dispensed and counsel them on the use of their prescribed items, where appropriate. Ensure all relevant documentation is completed, including register entries and accurate endorsement of the prescription. Dispense items into compliance aids or monitored dosage systems, when appropriate. NHS Smartcard - If you are an existing NHS Smartcard holder, you will be required to use it. If not, one will be provided to you.
Branch operations

Where authorised, complete all end of day / month paperwork in a timely manner. This may include preparing prescriptions for submission to the PPD. Respond appropriately to customer needs, politely and efficiently, by asking appropriate questions, following the Standard Operating Procedures for Sale of Medicines and Supporting Self-care, recording advice on customers' patient medication records (PMR) when applicable and taking appropriate action if a product is not available. Refer customers on to other healthcare professionals, including the pharmacist, following the Standard Operating Procedure for Sign-Posting and recording details on their PMR, where appropriate. Advise on healthy lifestyles, giving accurate up-to-date information, following the Standard Operating Procedure for Promotion of Healthy Lifestyles, recording advice on the customer's PMR. Follow COSHH regulations at all times and be able to recognise and handle hazardous goods. Handle returned medicines, waste and rubbish appropriately, dealing with spillage and debris efficiently and appropriately. Carry out good housekeeping procedures regularly and effectively maintaining the appearance of the shop and other areas.

General

The pharmacy expects all employees to work to the best of their ability, showing enthusiasm, assisting fellow employees and endeavouring to maintain a high standard of work ethics and commitment.

All employees should have a good working knowledge of the Pharmacy's Standard Operating Procedures and policies (including Code of Conduct, Data Protection and Confidentiality, Health and Safety regulations), working practices and the legal and ethical requirements affecting pharmacy relevant to their role. These should be followed at all times.

Review

This job description sets out the current duties of a dispenser that may vary from time to time without changing the general character of the position or the level of responsibility entailed.

The above list is not exhaustive. You may be required to perform other duties, those deemed reasonable by your manager.

Salary

Starting salary is 12.21 p/h but is subject to experience. Further, significant development possible within the role.

Job Type: Full-time

Pay: From 12.21 per hour

Benefits:

Company events Company pension Employee discount On-site parking
Ability to commute/relocate:

Newark-on-Trent NG23 7LB: reliably commute or plan to relocate before starting work (required)
Experience:

Pharmacy: 1 year (required)
Work Location: In person