Job Description

We are seeking a motivated and detail-oriented Pharmacy Support Worker (Higher Level) to join our Medicines Management Replenishment and Clinical Support Team. This is an exciting time to join Mersey Care as we prepare to implement near-patient pharmacy satellite services across selected sites. You will play a key role in supporting wards and clinics across the Trust, ensuring the safe, timely, and effective supply of medicines to service users.
Suitable applicants must possess an NVQ2 in Pharmacy Services to apply
We are recruiting for two permanent and two 12 month fixed term contracts.
Main duties of the job
Participate in the seven-day medicines supply service.
Replenish and manage stock levels in wards, clinics, and departments across the Trust's geographical footprint.
Dispense and supply medicines.
Contribute to audits and the safe use of automated dispensing systems.
Work flexibly across secure and non-secure sites, supporting the delivery of high-quality pharmaceutical care.
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Details
Date posted
10 December 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year per annum
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
350-TWS7442294-B
Job locations
Medicines Management Department
Maghull Health Park
Maghull
L31 1HW
Job description
Job responsibilities
Qualifications:
NVQ2 in Pharmacy Services
Experience:
Experience and knowledge of pharmacy procedures
Skills and Attributes:
Excellent communication and IT skills
Ability to work independently and as part of a team
Attention to detail and a proactive approach
Additional Information
This role involves travel across multiple sites, including secure environments. You will require access to your own vehicle and be expected to work flexibly to support the needs of the service, including participation in rotas and weekend working. Job description
Job responsibilities
Qualifications:
NVQ2 in Pharmacy Services
Experience:
Experience and knowledge of pharmacy procedures
Skills and Attributes:
Excellent communication and IT skills
Ability to work independently and as part of a team
Attention to detail and a proactive approach
Additional Information
This role involves travel across multiple sites, including secure environments. You will require access to your own vehicle and be expected to work flexibly to support the needs of the service, including participation in rotas and weekend working.
Person Specification
Qualifications
Essential

• NVQ2 in pharmacy services
• Willingness to work towards NVQ3 level knowledge

Desirable

• Maths and English level 2 qualification (e.g., GCSE or Functional Skills)

Knowledge/Experience
Essential

• Experience and knowledge of pharmacy procedures
• Experience of dealing with the public
• Demonstrates an interest in Pharmacy
• Demonstrates an understanding of good time management skills
• Has an understanding of the need for patient confidentiality

Desirable

• Work experience in a hospital pharmacy

Values
Essential

• Continuous Improvement
• Accountability
• Respectfulness
• Enthusiasm
• Support
• High professional standards
• Responsive to service users
• Engaging leadership style
• Strong customer service belief
• Transparency and honesty
• Discreet
• Change oriented

Skills
Essential

• Working both independently and as part of a team
• Demonstrable IT skills
• Excellent communication skills - written - verbal - listening
• Ability to prioritise workload and manage time effectively to meet specified deadlines
• Ability and willingness to travel between different sites across the Trust
• Pro-active and displays initiative
• Problem solving skills
• Attention to detail and a responsible attitude towards quality and accuracy

Desirable

• Customer care skills

Person Specification
Qualifications
Essential

• NVQ2 in pharmacy services
• Willingness to work towards NVQ3 level knowledge

Desirable

• Maths and English level 2 qualification (e.g., GCSE or Functional Skills)

Knowledge/Experience
Essential

• Experience and knowledge of pharmacy procedures
• Experience of dealing with the public
• Demonstrates an interest in Pharmacy
• Demonstrates an understanding of good time management skills
• Has an understanding of the need for patient confidentiality

Desirable

• Work experience in a hospital pharmacy

Values
Essential

• Continuous Improvement
• Accountability
• Respectfulness
• Enthusiasm
• Support
• High professional standards
• Responsive to service users
• Engaging leadership style
• Strong customer service belief
• Transparency and honesty
• Discreet
• Change oriented

Skills
Essential

• Working both independently and as part of a team
• Demonstrable IT skills
• Excellent communication skills - written - verbal - listening
• Ability to prioritise workload and manage time effectively to meet specified deadlines
• Ability and willingness to travel between different sites across the Trust
• Pro-active and displays initiative
• Problem solving skills
• Attention to detail and a responsible attitude towards quality and accuracy

Desirable

• Customer care skills

Skills Required