Job Description

Positions available:

1

Brief overview of the role:

Step into your first leadership role in a community pharmacy. As a Pharmacy Team Leader Apprentice, you'll gain the skills to support your team, manage daily operations, and deliver excellent customer care in a fast-paced healthcare environment.

Qualifications Required:

GCSEs (or equivalent) in English and Maths at Grade 4/C or above are required


Experience working in a community pharmacy or healthcare setting is an advantage


A basic understanding of pharmacy services, customer service, or health and safety would be beneficial

Personal Qualities:

We're looking for someone with a passion for helping others, a strong sense of responsibility, and a desire to grow into a leadership role. This role would suit someone already working in a pharmacy assistant role or similar, who is ready to take on more responsibility and support team performance in a healthcare environment.

Desired skills:

Positive and people-focused, with a can-do attitude


Approachable, supportive, and confident in leading others


Strong communicator who can work with both the public and healthcare professionals


Organised, reliable, and able to prioritise in a busy setting


Willing to learn and open to feedback


Trustworthy and respectful of confidentiality and patient information

Training to be provided:

You will work towards achieving the Level 3 Team Leader/Supervisor Apprenticeship Standard, which includes a blend of off-the-job training and practical workplace learning. The programme covers key areas such as leadership, communication, project management, and team development. Training is delivered through online sessions, portfolio building, and dedicated preparation for the End-Point Assessment.

Future Prospects:

This apprenticeship provides a strong foundation for a leadership role in community pharmacy. On completion, you may progress into a Pharmacy Manager or Supervisor role, or continue into further leadership and management qualifications. There are also opportunities to support wider NHS services and local health initiatives.

Vacancy description:

As a Pharmacy Team Leader Apprentice, you'll play a vital role in supporting both the pharmacy team and the wider community. Working alongside pharmacists and pharmacy staff, you'll develop leadership and organisational skills that help you manage tasks, people, and priorities effectively.



Key responsibilities will include:



Leading and motivating pharmacy team members to meet daily targets and customer service standards


Supporting training and development for staff, including monitoring performance and providing feedback


Contributing to stock control, resource planning, and the delivery of health services


Working within pharmacy regulations and NHS guidelines to ensure patient safety and compliance


Assisting with project work, service delivery improvements, and quality assurance activities


Communicating clearly with customers, suppliers, healthcare professionals, and team members


You'll gain structured learning, real-world experience, and complete the Level 3 Team Leader apprenticeship.

Other Information:

You'll be working in a busy pharmacy environment where attention to detail and professionalism are essential. You'll be line managing a minimum of two team members, with potential for more, so strong people skills and a willingness to take responsibility are key. You'll also need to balance study time alongside your daily duties.