Job Description

Are you passionate about healthcare and eager to kick-start your career in a dynamic community pharmacy setting? We are looking for a motivated and dedicated individual to join our team as a Community Pharmacy Dispenser/Technician Apprentice. This role offers a comprehensive training experience, equipping you with the skills needed to excel in clinical, retail, shop management, and customer service duties.

Key Responsibilities:

Clinical Duties:

Assist in the accurate preparation and dispensing of prescription medications under the supervision of a registered pharmacist. Support the pharmacist in conducting NHS and private clinical services to patients, ensuring the process is completed safely and effectively. Learn to accurately interpret and process prescriptions, adhering to legal and regulatory standards. Must be willing to keep clinical knowledge and training up to date. Maintain up-to-date and confidential patient records, assisting in the management of repeat prescriptions and medication synchronization. Must be able to interpret data and problem solve issues following SOPs and regulatory guidelines. Work with other healthcare professionals to ensure positive patient outcomes.

Retail Duties:

Manage the pharmacy's stock levels, including the ordering, receiving, and organizing of pharmaceutical products, over-the-counter (OTC) items, and healthcare supplies. Familiarise and build relationships with wholesalers to get best deals. Ensure the pharmacy is well-organized, with shelves properly stocked, products clearly labelled, and expiration dates monitored. Assist in the merchandising of products, setting up promotional displays, and implementing seasonal health campaigns. Conduct stock audits and help ensure that expired or recalled products are removed from circulation according to guidelines. Meet daily and weekly NHS and private service targets.

Shop Duties:

Assist in the daily operations of the pharmacy shop, including opening and closing procedures, cash handling, and maintaining a clean and welcoming environment. Ensure that the shop floor is tidy, well-maintained, and fully stocked, providing customers with a pleasant shopping experience. Handle inventory management tasks, including unpacking deliveries, restocking shelves, and organizing storage areas. Collaborate with team members to maintain an efficient workflow, ensuring that all areas of the pharmacy run smoothly.

Customer Service Duties:

Deliver excellent customer service by greeting customers warmly, assisting with their inquiries, and providing knowledgeable advice on OTC medications and health products. Process sales transactions accurately and efficiently, using the pharmacy's point-of-sale system. Address customer concerns and resolve issues in a professional and timely manner, ensuring a positive experience for all customers. Must be able to problem-solve any clinical or retail issue faced by customers or colleagues. Educate customers on the correct use of medications and health products, and promote health and wellness services offered by the pharmacy.

Qualifications and Requirements:

Minimum GCSE grades 5 or above in English, Maths, and Science. Strong communication and interpersonal skills with a customer-focused attitude. High attention to detail and the ability to work accurately in a fast-paced environment. A genuine interest in healthcare and a strong desire to learn and develop within the community pharmacy sector. Commitment to completing the apprenticeship training program and achieving the required qualifications.

What We Offer:

A structured training program covering clinical, retail, shop management, and customer service aspects of community pharmacy work. Professional registration as a Pharmacy Technician with the GPhC on completion of your training. The opportunity to gain a nationally recognized qualification while gaining hands-on experience in a community pharmacy setting. A supportive and collaborative working environment, with mentorship from experienced professionals. Potential for career progression within the pharmacy, with opportunities to advance into specialized roles or management positions.

How to Apply:

Please submit your CV and a cover letter explaining why you are interested in this apprenticeship. Please note this position is for school, college or university leavers only. Therefore you must be between 16 - 23 years old. If interested, please apply as soon as possible, as we reserve the right to close the vacancy early. We look forward to hearing from you and helping you start your career in community pharmacy!

Join us and play a vital role in supporting the health and well-being of our community!

Job Types: Full-time, Permanent, Fixed term contract, Temp to perm, Apprenticeship, Graduate, Internship
Contract length: 24 months

Pay: 7.55-10.50 per hour

Benefits:

Company pension Employee discount Flexitime Free flu jabs Free parking On-site parking
Application question(s):

Do you have the right to work in the UK, without any restrictions? Are you willing to study in your own time too, to meet course deadlines? If successful, how long is your commute from home to the pharmacy? Our post code is B78 2LL. Please confirm your GCSE grades in English, Maths and Science below. What is the earliest date you can start? Are you willing to work on a Apprentice rate, whilst we spend time and fund your training qualification? This vacancy is for school, college and university leavers only. Please confirm you are not in any other education or training and between 16-22 years old?
Education:

GCSE or equivalent (required)
Work Location: In person