Job Description

Joining our Clinical Pharmacy Team across General Practices and Care Homes in Surrey Heath and playing an important role complementing the clinical pharmacists and other members of the multi-disciplinary team (MDT). Working under supervision of a clinical pharmacist, undertaking resident/patient-facing activities and supporting the team of clinical pharmacists to ensure effective and efficient use of medicines within care homes and general practice, through shared decision-making conversations with residents/patients.
Initially focusing on supporting the Practice(s) and Primary Care Network (PCN) implement the medicines optimisation requirements of the new Network Contract Direct Enhanced Services and other Practice and PCN responsibilities. As our plans for the Pharmacy Technician role mature, the focus of the role will expand accordingly to ensure effective support to the clinical pharmacy team and to meet the needs of the practice(s) and the population served.
A key focus will be supporting the GPs and clinical pharmacists in implementing effective medicine management in care homes and across the practices population, and identifying areas for improvement and initiating and managing change.
Main duties of the job

• Function as part of the general practice and PCN team and working across the practices and care homes in Surrey Heath, developing professional supportive relationships.
• Carry out medicines optimisation tasks, to improve the quality and cost effectiveness of prescribing, and patient adherence and administration.
• Undertake tasks to support structured medication reviews/medication reviews.
• Build and run EMIS reports to identify/stratify patients/residents for review.
• Undertake medicines reconciliation, with support of other clinical staff review medication changes and communicate change appropriately, including for new care home residents / patients and post hospital discharge / out-patients.
• Synchronising medicines for patient transfer between care settings, linking with local community pharmacists, and referring to the clinical pharmacist for structured medication reviews (SMRs).
• Use consultation skills, where required, to work in partnership with patients/residents to ensure they use their medicines effectively (e.g. checking inhaler technique).
• Where competent, provide specialist expertise to address both the public health needs and social care needs of residents/patients, including providing lifestyle advice, service information, and helping tacking health inequalities.
• Support members of the practice team on matters relating to medicines optimisation, prescription requests, queries and drug monitoring

About us
We are Surrey Heath Community Providers Limited, which is a federation of 7 GP practices across 10 sites, covering a population of over 97,000 patients across Surrey Heath. We began in 2016 and now employ around 200 members of staff across our clinical and corporate support teams. Since 2019 we have hosted the Primary Care Network in Surrey Heath.
As a GP Federation, we are proud to represent our member practices and to champion primary care by working with local general practice and system partners in the provision of community based healthcare services. We are dedicated to providing safe and compassionate care to our patients across our range of primary care services in Surrey Heath and believe in continuous commitment to quality service delivery and positive patient outcomes.
Patients are at the heart of everything we do,and we pride ourselves inensuring our patients feel safe, supported, communicated with and respected, at a time when they may be feeling vulnerable.
Details
Date posted
03 October 2025
Pay scheme
Other
Salary
31,015 a year
Contract
Permanent
Working pattern
Full-time
Reference number
B0037-25-0135
Job locations
Theta Building, Lyon Way
Frimley
Camberley
Surrey
GU16 7ER
Job description
Job responsibilities
Please see Supporting Documents for full , list of responsibilities and Person Specification Job description
Job responsibilities
Please see Supporting Documents for full , list of responsibilities and Person Specification
Person Specification
Communication Skills
Essential

• Excellent verbal and written communication
• Effective interpersonal and communication skills
• Strong influencing and negotiation skills
• Ability to handle difficult & contentious situations with discretion and confidence
• Working within policies / procedures

Knowledge, Training, Skills and Experience
Essential

• GCSEs including English and Maths (C and above) or equivalent
• NVQ Level 3 in Pharmacy Services or equivalent
• Registration with General Pharmaceutical Council (GPhC).
• Have completed, be enrolled in, be undertaking or prepared to undertake an approved primary care pharmacy educational pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH).
• Knowledge of pharmacy procedures and the wholesaler supply chain.
• Skilled in using pharmacy references, both online and texts (including the ICB's formulary).
• Understanding of medicines legislation and ethics.
• Knowledge of diversity issues and ability to work in non-discriminatory way.

Desirable

• Experience in medicines management or community pharmacy
• Experience of General Practice repeat prescribing policies and systems -Use of GP computer systems, IT skills - in analysing and presenting prescribing activity data
• Experience of multidisciplinary working
• Experience of educating and training staff / patients / carers, Understanding of EMIS GP system

Analytical
Essential

• Ability to analyse and interpret data and present reports, Ability to apply the principles of evidence-based medicine to prescribing

Person Specification
Communication Skills
Essential

• Excellent verbal and written communication
• Effective interpersonal and communication skills
• Strong influencing and negotiation skills
• Ability to handle difficult & contentious situations with discretion and confidence
• Working within policies / procedures

Knowledge, Training, Skills and Experience
Essential

• GCSEs including English and Maths (C and above) or equivalent
• NVQ Level 3 in Pharmacy Services or equivalent
• Registration with General Pharmaceutical Council (GPhC).
• Have completed, be enrolled in, be undertaking or prepared to undertake an approved primary care pharmacy educational pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH).
• Knowledge of pharmacy procedures and the wholesaler supply chain.
• Skilled in using pharmacy references, both online and texts (including the ICB's formulary).
• Understanding of medicines legislation and ethics.
• Knowledge of diversity issues and ability to work in non-discriminatory way.

Desirable

• Experience in medicines management or community pharmacy
• Experience of General Practice repeat prescribing policies and systems -Use of GP computer systems, IT skills - in analysing and presenting prescribing activity data
• Experience of multidisciplinary working
• Experience of educating and training staff / patients / carers, Understanding of EMIS GP system

Analytical
Essential

• Ability to analyse and interpret data and present reports, Ability to apply the principles of evidence-based medicine to prescribing

Skills Required