We're currently looking for an experienced Pharmacy ACT or higher for a role implementing and supporting our IT solutions for community pharmacy.
This is a full time, permanent role with duties including implementing and training on our Hub & Spoke scan-to-bag solution, and supporting customers with our cascade ordering system.
Skills / Experience Required:
- Previous experience as a Pharmacy ACT
- Proficiency in medication administration practices
- Good knowledge of pharmacy processes
- Excellent communication and interpersonal skills
If you are a Pharmacy ACT with a passion for technology and improving the processes within pharmacy, we invite you to apply for this rewarding opportunity
Role: IT Implementation and Support
Full time permanent role, mixed office and field based
Become an expert in our pharmacy IT solutions
Train and mentor customers on the use of the systems
Display a friendly, confident manner, excellent communication skills and a real ability to build a rapport with customers.
Deliver excellent customer service through handling a range of customer enquiries by telephone and email.
Ensure all necessary administration, and aftercare services are concluded in line with company policies.
Provide essential support to Director
The Ideal Candidate:
Knowledge of both retail and dispensary processes and associated IT systems
Experience with dispensing robots (beneficial but not essential)
Confident with MS Office systems, processing data, and generally IT literate.
Comfortable responding to incoming calls and emails from customers.
Capable of building a rapport with all customers and delivering exceptional customer service.
Self-motivated with the ability to identify opportunities.
Conscientious with excellent attention to detail.
Appropriately presented.
Excellent problem solving, influencing, questioning and listening skills.
Time management and organisational skills.
Hours of Work - Monday to Friday, 9am - 5:30pm
Small office environment - Own transport essential - On-site parking provided
Competitive Salary dependent on the candidates' experience and qualifications
Job Types: Full-time, Permanent
Work Location: In person
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