Job Description

We are seeking a motivated Pharmacy Technician to support medicines optimisation within our PCN team. This role is central to ensuring patients receive safe, effective, and appropriate treatment while supporting GPs and practice staff with prescribing queries.
The successful candidate will liaise directly with patients, explaining medication changes, promoting adherence, and addressing concerns. You will contribute to structured medication reviews, check prescription accuracy, and highlight potential interactions or issues. Working closely with pharmacists, GPs, and the wider team, you will also respond to prescribing queries, support cost-effective use of medicines, and escalate clinical concerns where necessary.
This is a patient-facing role requiring excellent communication and organisational skills. By bridging the gap between patients and clinicians, you will play a key part in improving care quality, enhancing patient safety, and ensuring the best possible outcomes from prescribed treatments.
Main duties of the job
To support medication review and conduct medicines reconciliation.
To identify patients suitable for medication changes in line with the Medicines Management work plan to support QOF, prescribing targets and ICB projects and subsequently make those changes with the agreement of the GP or pharmacist, e.g: dose optimisation, formulary switching.
To assess prescribing data using practice clinical computer systems and patient records, highlight any recommendations and implement changes if required, to ensure patients medication records are up to date
Under the direction of the PCN Pharmacist/GPs, assist with medication changes from hospital letters and medicines reconciliation for new patients.
To implement initiatives to reduce waste, improve medicines compliance and ensure best practice is adopted in accordance with local guidelines, legislation, safety updates e.g NICE, MHRA
To assist the PCN Pharmacist with any searches, data collection and letter production required for prescribing changes or drug alerts.
To facilitate High Risk Drug Monitoring
To provide information and answer technical medicines management queries from healthcare professionals and members of the public.
To help develop and implement medicines management initiatives through the work of the practice e.g. repeat prescribing
In conjunction with the PCN pharmacist deliver training and education on prescribing and therapeutics in general practice
About us
We are a Central Liverpool Primary Care Network (CLPCN) comprising six practices in central Liverpool, working collaboratively to improve the health and wellbeing of our local population. Our practices serve a diverse community with a wide range of health needs, and we are committed to providing accessible, high-quality care that makes a real difference to peoples lives.
Our aim is to reduce health inequalities by addressing barriers to care and ensuring patients receive the right support at the right time. Through close partnership with patients, practice teams, and community services, we focus on prevention, early intervention, and personalised care. Together, we are building a healthier future for the communities we serve.
Details
Date posted
05 September 2025
Pay scheme
Agenda for change
Band
Band 5
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A3045-25-CLPCNPTECH
Job locations
CLPCN hub
London Rd
Liverpool, Merseyside
Merseyside
L3 8JA
Job description
Job responsibilities
Pharmacy Technician in General Practice within a Primary Care NetworkJob responsibilitiesTo liaise with patients, practice staff, GPs, care home staff and community pharmacists in all aspects of medication reviews and prescribing queries to improve the pharmaceutical care of patients.
To support medication review and conduct medicines reconciliation.
To identify patients suitable for medication changes in line with the Medicines Management work plan to support QOF, prescribing targets and ICB projects and subsequently make those changes with the agreement of the GP or pharmacist, e.g: dose optimisation, formulary switching.
To assess prescribing data using practice clinical computer systems and patient records, highlight any recommendations and implement changes if required, to ensure patients medication records are up to date
Under the direction of the PCN Pharmacist/GPs, assist with medication changes from hospital letters and medicines reconciliation for new patients. To highlight any medication errors/queries and report any concerns to the PCN Pharmacist/GPs to support local clinical governance structures
To implement initiatives to reduce waste, improve medicines compliance and ensure best practice is adopted in accordance with local guidelines, legislation, safety updates e.g NICE, MHRA
To assist the PCN Pharmacist with any searches, data collection and letter production required for prescribing changes or drug alerts.
To facilitate High Risk Drug Monitoring
To provide information and answer technical medicines management queries from healthcare professionals and members of the public.
To help develop and implement medicines management initiatives through the work of the practice e.g. repeat prescribing, pharmacy MURs.
In conjunction with the PCN pharmacist deliver training and education on prescribing and therapeutics in general practice
To provide pharmacy systems training to new members of the team and provide leadership to new staff.
To take an active part in our Covid Vaccination programme when needed, reconstituting vaccine, managing the cold chain and stock control
To be able to work as part of a team
To be able to work independently and have good time management skills
To support and/or manage PCN wide projects depending on experience
Work in a professional manner, complying with confidentiality and data protection policies
The post-holder:
1. Is advised that the job description describes responsibilities as they are currently required and these are subject for review and updating in the light of changing service needs. Any changes will be subject to consultation as part of the annual appraisal.
2. Should be aware that job descriptions are not fixed although every effort is made to ensure that the responsibilities reflect what you are being asked to do. The job title and description may be amended and you may be asked to undertake additional duties not specified that may be reasonably required.
3. May be expected to work at any of the medical practice sites in line with service needs.
Job description
Job responsibilities
Pharmacy Technician in General Practice within a Primary Care NetworkJob responsibilitiesTo liaise with patients, practice staff, GPs, care home staff and community pharmacists in all aspects of medication reviews and prescribing queries to improve the pharmaceutical care of patients.
To support medication review and conduct medicines reconciliation.
To identify patients suitable for medication changes in line with the Medicines Management work plan to support QOF, prescribing targets and ICB projects and subsequently make those changes with the agreement of the GP or pharmacist, e.g: dose optimisation, formulary switching.
To assess prescribing data using practice clinical computer systems and patient records, highlight any recommendations and implement changes if required, to ensure patients medication records are up to date
Under the direction of the PCN Pharmacist/GPs, assist with medication changes from hospital letters and medicines reconciliation for new patients. To highlight any medication errors/queries and report any concerns to the PCN Pharmacist/GPs to support local clinical governance structures
To implement initiatives to reduce waste, improve medicines compliance and ensure best practice is adopted in accordance with local guidelines, legislation, safety updates e.g NICE, MHRA
To assist the PCN Pharmacist with any searches, data collection and letter production required for prescribing changes or drug alerts.
To facilitate High Risk Drug Monitoring
To provide information and answer technical medicines management queries from healthcare professionals and members of the public.
To help develop and implement medicines management initiatives through the work of the practice e.g. repeat prescribing, pharmacy MURs.
In conjunction with the PCN pharmacist deliver training and education on prescribing and therapeutics in general practice
To provide pharmacy systems training to new members of the team and provide leadership to new staff.
To take an active part in our Covid Vaccination programme when needed, reconstituting vaccine, managing the cold chain and stock control
To be able to work as part of a team
To be able to work independently and have good time management skills
To support and/or manage PCN wide projects depending on experience
Work in a professional manner, complying with confidentiality and data protection policies
The post-holder:
1. Is advised that the job description describes responsibilities as they are currently required and these are subject for review and updating in the light of changing service needs. Any changes will be subject to consultation as part of the annual appraisal.
2. Should be aware that job descriptions are not fixed although every effort is made to ensure that the responsibilities reflect what you are being asked to do. The job title and description may be amended and you may be asked to undertake additional duties not specified that may be reasonably required.
3. May be expected to work at any of the medical practice sites in line with service needs.
Person Specification
Qualifications
Essential

• General Pharmaceutical Council Registration as a Pharmacy Technician BTEC National Diploma in Pharmaceutical Science, NVQ level 3 Pharmacy Services or equivalent
• Evidence of CPD
• DBS

Desirable

• Previous experience working as a Primary Care Pharmacy Technician
• Access to a car and a driving licence

UK Registration
Essential

• Disclosure and Barring Service Check
• This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
• UK Registration
• Applicants must have current UK professional registration. For further information please see NHS Careers website.

Person Specification
Qualifications
Essential

• General Pharmaceutical Council Registration as a Pharmacy Technician BTEC National Diploma in Pharmaceutical Science, NVQ level 3 Pharmacy Services or equivalent
• Evidence of CPD
• DBS

Desirable

• Previous experience working as a Primary Care Pharmacy Technician
• Access to a car and a driving licence

UK Registration
Essential

• Disclosure and Barring Service Check
• This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
• UK Registration
• Applicants must have current UK professional registration. For further information please see NHS Careers website.

Skills Required