Job Description

We are looking to recruit two motivated and professional pharmacy technicians to join our expanding team at Collingwood Health Group. This is an exciting opportunity to become part of an established multi-disciplinary team that is passionate about providing high quality, standardised care for our registered population. The successful candidates will join the team supported by clinical pharmacists and pharmacy technicians.
You will be required to enrol on the CPPE, Primary Care Pharmacy Education Pathway (if you haven't already)..
Main duties of the job
Key responsibilities
Document processing - Safe and effective medication processing from clinical documents, reconciling medications post-discharge and ensuring accurate clinical records.
Repeat prescriptions -Work alongside pharmacy administrative team to ensure the processing and authorisation of repeat prescription requests falls in line with practice protocols and clinical guidelines
Medication safety - Identify and resolve medication related issues, ensure compliance with national and local prescribing
Patient Education - Provide advice on medication use, side effects and adherence to treatment plans
Support Prescribers - work with clinical team to improve prescribing quality and manage high-risk medications
Data and Reporting - Assist with prescribing audits, data collection and reporting for quality improvement initiatives.
About us
Collingwood Health Group is a well-established and progressive general practice serving a patient population of approximately 24,500 patients across four locations. As a large, multi-site practice, we are committed to delivering high-quality, patient-centred care.
Our organisational structure is consists of a dedicated team of 10 General Practitioner (GP) Partners, supported by Salaried GPs, Advanced Nurse Practitioners, Practice Nurses, Community Practitioner, Physician Associate, Nursing Associates, Healthcare Assistants, and a Phlebotomist. In addition, we benefit from the expertise of an integrated pharmacy team, including Clinical Pharmacists and Pharmacy Technicians, who play a vital role in supporting safe and effective prescribing and medication management.
This comprehensive clinical workforce is supported by a highly skilled, efficient, and well-coordinated administrative team, ensuring the smooth and effective operation of all aspects of the practice. Together, our multidisciplinary team is committed to providing exemplary care and continuously improving health outcomes for the communities we serve.
Details
Date posted
28 May 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A3676-25-0004
Job locations
Collingwood Surgery
Hawkeys Lane
North Shields
Tyne And Wear
NE29 0SF
Jubilee Park Surgery
Cecil Street
North Shields
Tyne and Wear
NE29 0DZ
North Shields Health Hub
Hawkeys Lane
NORTH SHIELDS
Tyne and Wear
NE29 0SF
New York Surgery
Brookland Terrace
North Shields
Tyne And Wear
NE29 8EA
Job description
Job responsibilities
The role focuses on supporting medicines management by acting as a liaison between general practice and community pharmacies, resolving or escalating medication-related issues. It involves communicating with patients and healthcare teams, supporting audits and reporting, contributing to policy development, and performing clinical duties under supervision. Tasks include medication reviews, reconciliation post-discharge, checking for interactions, supporting deprescribing, and ensuring adherence to guidelines. The role also includes mentoring junior staff, handling medication incidents, and using systems like SystmOne for data management.
Job description
Job responsibilities
The role focuses on supporting medicines management by acting as a liaison between general practice and community pharmacies, resolving or escalating medication-related issues. It involves communicating with patients and healthcare teams, supporting audits and reporting, contributing to policy development, and performing clinical duties under supervision. Tasks include medication reviews, reconciliation post-discharge, checking for interactions, supporting deprescribing, and ensuring adherence to guidelines. The role also includes mentoring junior staff, handling medication incidents, and using systems like SystmOne for data management.
Person Specification
Qualifications
Essential

• BTEC in pharmaceutical science or NVQ Level 3 supported by appropriate underpinning knowledge e.g. BTEC in Pharmaceutical Sciences, NPA or equivalent qualification, plus specialist training and experience equivalent to degree level (or equivalent level of knowledge and / or experience)
• Registered Pharmacy Technician with General Pharmaceutical Council.
• Evidence of relevant continuing professional development.

• Experience of working with S1 clinical system
• Previous relevant experience working in either a hospital, community or primary care pharmacy setting.
• Previous experience of managing/supervising staff
• Knowledge of the operation of pharmacy services
• Audit experience

• Excellent communication skills (written and oral)
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• Effective time management (Planning & Organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Ability to follow policy and procedure

• Polite, positive, well organised and optimistic
• Flexible and cooperative
• Motivated
• Initiative and judgement (knowing when to ask for help)
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure

• BTEC in pharmaceutical science or NVQ Level 3 supported by appropriate underpinning knowledge e.g. BTEC in Pharmaceutical Sciences, NPA or equivalent qualification, plus specialist training and experience equivalent to degree level (or equivalent level of knowledge and / or experience)
• Registered Pharmacy Technician with General Pharmaceutical Council.
• Evidence of relevant continuing professional development.

• Experience of working with S1 clinical system
• Previous relevant experience working in either a hospital, community or primary care pharmacy setting.
• Previous experience of managing/supervising staff
• Knowledge of the operation of pharmacy services
• Audit experience

• Excellent communication skills (written and oral)
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• Effective time management (Planning & Organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Ability to follow policy and procedure

• Polite, positive, well organised and optimistic
• Flexible and cooperative
• Motivated
• Initiative and judgement (knowing when to ask for help)
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure