Job Description

PCN is looking to employ Pharmacy Technician (2) under the additional roles reimbursement scheme. They will be accountable to the Primary Care Networks, working in individual Practices within Central Sutton and most likely allocated to specific practices to work closely with and supporting that practice team. These individuals may also work across all PCNs in some cases where flexibility allows and for the purposes of cross cover and to ensure general practice resilience in Sutton. Working within their area of clinical competence and as part of a multi-disciplinary team. They will be supported by a Senior Clinical Pharmacist and others who will develop, manage, and mentor them. The role will be patient-facing and a pharmacy technician will help support pharmacists with structured medication reviews.
Main duties of the job
Clinical Pharmacy in General Practice is part of an exciting programme of transformation to develop a new model of care across the PCN. This model is supported by national policy including the Five Year Forward View and GP Forward View to better utilise the role of pharmacy professionals within the wider healthcare team. Overarching goals are to help keep patients safe and well out of hospital and reduce the demands on general practice with regards medicines use.
Pharmacy Technicians can help play an important role, complimenting clinical pharmacists, community pharmacists and other members of the PCN multi-disciplinary team. While Pharmacy Technicians do not prescribe nor make clinical decisions, they do work under supervision to ensure the effective and efficient use of medicines. In the PCN, their core responsibilities can cover clinical, technical, and administrative roles.
The purpose of the role is to maximise safe and cost-effective prescribing, to improve the quality of patient care. The post-holder will help patients get the best from their medicines, use existing protocols to maximise cost-effective preparations, improve repeat prescribing processes (including use of electronic repeat dispensing and online ordering), minimising clinical risk and reducing avoidable medicines wastage.
About us
Sutton has a population of approximately 200000 residents registered to 21 practices and there are currently 4 Primary Care Networks each serving a population of approximately 50000 patients. Our Sutton PCNs are forward-looking, friendly, and focused on providing a wide range of excellent healthcare services to patients in Sutton and the surrounding area. Our PCNs between them are led by 8 PCN Clinical Directors. The PCNs work together as they see the benefits of working together in a larger GP partnership and are delighted to be realising some of those benefits now. Because of our scale, not only are we more resilient and efficient but we are able to invest in continuous quality improvement, enhanced care, new services, and training and developing our workforce. We value the diversity of our colleagues and actively champion an inclusive culture and are committed to helping our colleagues achieve a work/life balance.
Details
Date posted
10 October 2025
Pay scheme
Other
Salary
38,000 to 42,000 a year Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A2700-25-0052
Job locations
Thomas Wall Centre
52 Benhill Avenue
Sutton
Surrey
SM1 4DP
Job description
Job responsibilities
The Pharmacy Technician is to undertake the following clinical responsibilities in delivering health services:
a. Undertake patient facing and patient supporting roles to ensure effective
medicines use, through shared decision-making conversations with
patients
b. Conduct medicines optimisation tasks including effective medicine
administration (e.g., checking inhaler technique), support medication
reviews and medicines reconciliation. Where required, utilise consultation
skills to work in partnership with patients to ensure they use their
medicines effectively.
c. Support, as determined by the PCN, medication reviews and medicines
reconciliation for new care home patients and synchronise medicines for
patient transfers between care settings and linking with local community
pharmacists.
d. Provide specialist expertise, where competent, to address both the public
health and social care needs of patients including lifestyle advice, service
information and help in tackling local health inequalities.
e. Maintain a central role in the clinical aspects of shared care protocols and liaise with specialist pharmacists for more complex patients.
f. Support initiatives for antimicrobial stewardship to reduce inappropriate
antibiotic prescribing.
g. Assist in the delivery of medicines optimisation and management incentive
schemes and patient safety audits.
h. Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings. This will be achieved through undertaking clinical audits (e.g., use of antibiotics), supporting quality improvement measures and contributing to the Quality and Outcomes Framework and the Investment and Impact Fund (IIF) objectives.
i. Attend a formal appraisal with your manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed
j. Contribute to public health campaigns through advice or direct care.
k. Maintain a clean, tidy, effective working area at all times. Job description
Job responsibilities
The Pharmacy Technician is to undertake the following clinical responsibilities in delivering health services:
a. Undertake patient facing and patient supporting roles to ensure effective
medicines use, through shared decision-making conversations with
patients
b. Conduct medicines optimisation tasks including effective medicine
administration (e.g., checking inhaler technique), support medication
reviews and medicines reconciliation. Where required, utilise consultation
skills to work in partnership with patients to ensure they use their
medicines effectively.
c. Support, as determined by the PCN, medication reviews and medicines
reconciliation for new care home patients and synchronise medicines for
patient transfers between care settings and linking with local community
pharmacists.
d. Provide specialist expertise, where competent, to address both the public
health and social care needs of patients including lifestyle advice, service
information and help in tackling local health inequalities.
e. Maintain a central role in the clinical aspects of shared care protocols and liaise with specialist pharmacists for more complex patients.
f. Support initiatives for antimicrobial stewardship to reduce inappropriate
antibiotic prescribing.
g. Assist in the delivery of medicines optimisation and management incentive
schemes and patient safety audits.
h. Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings. This will be achieved through undertaking clinical audits (e.g., use of antibiotics), supporting quality improvement measures and contributing to the Quality and Outcomes Framework and the Investment and Impact Fund (IIF) objectives.
i. Attend a formal appraisal with your manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed
j. Contribute to public health campaigns through advice or direct care.
k. Maintain a clean, tidy, effective working area at all times.
Person Specification
Qualifications
Essential

• Registered with the General Pharmaceutical Council (GPhC).
• Meets the specific qualification and training requirements as specified by the GPhC criteria to register as a Pharmacy Technician.
• Enrolled in, undertaking or qualified from, an approved training pathway. For example, the Primary Care Pharmacy Educational Pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH)
• Evidence of commitment to and able to demonstrate CPD including Management qualification /professional development.

Desirable

• Experience in working in General Practice.

Experience
Essential

• Knowledge and Experience
• Minimum 2 years post-qualification experience in a hospital, community, or general practice setting.
• Working primary care including Emis knowledge of IT NHS.
• working under appropriate clinical supervision to ensure safe, effective and efficient use of medicines
• Understanding and knowledge of healthcare provision in GP practices, QOF, PCN Network Contract DES and IIF
• An appreciation of the new NHS landscape including the relationships between individual practices, PCNs and the commissioners
• Knowledge of the breadth of common acute and long-term conditions that are likely to be seen in general practice.
• Experience of collaborative working and of building relationships across a variety of organisations
• Able to undertake medication or medicine use reviews and offer patient counselling.
• Experience of facilitating change to improve clinical practice.
• Experience in undertaking clinical audit.

Criminal Background Check
Essential

• Meet DBS reference standards and have a clear criminal record (not subject to the Rehabilitation of Offenders Act 1974)

Person Specification
Qualifications
Essential

• Registered with the General Pharmaceutical Council (GPhC).
• Meets the specific qualification and training requirements as specified by the GPhC criteria to register as a Pharmacy Technician.
• Enrolled in, undertaking or qualified from, an approved training pathway. For example, the Primary Care Pharmacy Educational Pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH)
• Evidence of commitment to and able to demonstrate CPD including Management qualification /professional development.

Desirable

• Experience in working in General Practice.

Experience
Essential

• Knowledge and Experience
• Minimum 2 years post-qualification experience in a hospital, community, or general practice setting.
• Working primary care including Emis knowledge of IT NHS.
• working under appropriate clinical supervision to ensure safe, effective and efficient use of medicines
• Understanding and knowledge of healthcare provision in GP practices, QOF, PCN Network Contract DES and IIF
• An appreciation of the new NHS landscape including the relationships between individual practices, PCNs and the commissioners
• Knowledge of the breadth of common acute and long-term conditions that are likely to be seen in general practice.
• Experience of collaborative working and of building relationships across a variety of organisations
• Able to undertake medication or medicine use reviews and offer patient counselling.
• Experience of facilitating change to improve clinical practice.
• Experience in undertaking clinical audit.

Criminal Background Check
Essential

• Meet DBS reference standards and have a clear criminal record (not subject to the Rehabilitation of Offenders Act 1974)

Skills Required