Job Description

Walsall One PCN - Modality PartnershipWalsall Division has a full-time vacancy for a PCN Pharmacy Technician on a 1-year fixed term contract. The postholder will be a high performing Pharmacy Technician, working across the Partnership and the Walsall PCN Practices providing Pharmacy Technician support along with Pharmacists, who together with digital enablers such as online consultations, will create an innovative pharmacy hub for patients. We are seeking dedicated postholders to join our team and who can display our CARE values: Commitment, Accountability, Respect and Excellence.

This job is suitable for individuals who are career driven and have a passion for patient care and supporting patients with their health outcomes. Working with the wider team such as Pharmacists, Prescribing teams, and GPs to ensure prescribing targets are met and changes are made in a timely manner.

As an employee with us you can benefit from:

Enrolment to the NHS pension scheme

Annual leave minimum 27 days, plus 8 days bank holiday pro rata

Employee discounts and benefits scheme

Employee assistance programme (EAP)

Education and career pathways

Enhanced Family friendly policies

Flexible working

Wellbeing support and initiative

If you are interested in learning more, please read on.

Main Duties of the job

The core role responsibilities will cover clinical, and technical and administrative categories. The purpose of the role is to lead improvements to maximise safe, cost-effective best practice in prescribing to improve the quality of patient care. The post holder will help patients to get the best from their medicines by switching medications to agreed and approved protocols, improving repeat prescribing processes in General Practice, including promotion of repeat dispensing and online ordering, minimising clinical risk and aiming to reduce wasted medicines.

Undertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients. Carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively. As determined by the Division, support medication reviews and medicines reconciliation for new care home patients and synchronising medicines for patient transfers between care settings, linking with local community pharmacies Support the Clinical Pharmacist in Structure Medication Reviews (SMR) i.e. organise necessary monitoring tests prior to SMR Provide expertise to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities. Manage shared care protocols and liaise with Clinical Pharmacists for more complex patients. Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing locally.
The role is not a regular 9am-5pm job; the job requires innovation, flexibility, and commitment and the postholder will be required to work resourcefully as part of the team to ensure tasks are completed.

Overview of Walsall West One PCN

We are a dynamic Primary Care Network of six passionate General Practices within the West of Walsall. We have a dedicated, enthusiastic team of health care professional comprising of different skills, and specialities including; Physiotherapists, Paramedics, a Pharmacist Technician, Social Prescribers and a Health Well-Being Coach.

Overview of your organisation

We are one of the largest GP super-partnerships in the UK, serving over 450,000 patients and with a workforce of 1500+. We are unique, we are always looking at ways to improve our delivery of services through the implementation of new and innovative solutions that we can scale across the organisation. Your job is to work directly with key stakeholders to help us to harmonise ways of working and improve working practices to improve patient and staff satisfaction. This is a role that will equip you with a portfolio of skills in primary care with career advancing opportunities.

All employees are welcomed to enrol in our employee benefits scheme and NHS pension scheme. We are committed to developing our people through education and career pathways and who align to our organisational values of CARE.

Modality Partnership is an Equal Opportunities Employer and is committed to ensuring equal employment opportunities for all our potential applicants in line with the Equality Act, 2010.

Please refer to the supporting documents section to retrieve the JD detailing the core responsibilities of this role.

You will love this job if you are passionate about the role and want to be part of a pharmacy hub where you can be innovative as part of a forward-thinking team to bring your ideas to the table, you have a passion for thinking outside the box, are responsive to organisation requirements where fast turnaround can sometimes be required, you are driven to find and implement solutions to improve the day to day working environment. You will learn more because you will improve the way we work from the ground up whist working closely with leadership teams to influence service improvement.

If you feel this is the ideal career opportunity for you and you want to rise to the challenge of working in a division of a GP super-partnership, we welcome an application for you to join our growing team of likeminded people.

Please note: Modality Partnership reserves the right to close this vacancy at any point during the recruitment stage.

Pre-employment

Vaccinations

As part of recruitment to the Modality Partnership, we will be checking the vaccination status of all new starters so that we can manage individual and environmental risks. We will offer support to those who may be undecided about vaccinations. Some vaccinations for certain roles are mandatory, and you will be asked to provide evidence of this where there is a mandatory requirement.

Right to work checks

All applicants invited for interview will need to prove their right to work in the UK at the interview stage.

We are not able to offer sponsorship for this role

References

References must be secured prior to beginning employment, one must be your current or most recent employer.

Employment history

You must notify us of any employment gaps of 6 weeks or more.

Person Specification:

What are the minimum requirements all candidates need to meet?

Qualifications and Experience:

We require high performing team members to join our team with:

Qualifications (Essential)

GPhC Registered Pharmacy Technician

BTEC/NVQ level 3 or equivalent in pharmacy services

Qualifications (Desirable)

Enrolled in, undertaking or qualified from, an approved training pathway. For example, the Primary Care Pharmacy Educational Pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH)

Experience (Essential)

2 years' experience in a hospital, community or primary care pharmacy

Experience (Desirable)

Primary care experience

Skills (Essential)

Excellent communication skills (written and oral)

Clear, polite telephone manner

Excellent IT skills including Microsoft Office packages and case management systems

Knowledge of the principles of medication optimisation

Good pharmacy knowledge including terminology

An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for improvement of prescribing

Knowledge and understanding of pharmacy law and ethics and current legislation

Understanding of current national policies, in particular those that impact on medicines management services

Effective time management (Planning & Organising)

High levels of analytical literacy skills

Organised with good time management

Ability to follow policy and procedure

Skills (Desirable)

Systemone / Emis user skills

Experience of medicines reconciliation

Understanding of community pharmacy systems

Ability to develop and implement policy and procedure to sustain a quality service

Understanding of QOF

*Salary 25,000 WTE depending on experience

Job Types: Full-time, Temporary
Contract length: 12 months

Pay: 25,000.00 per year

Work Location: In person

Application deadline: 27/08/2025
Reference ID: Pharmacy Technician