Job Description

Job Title: Pharmacy Technician
Responsible to: PCN Practice Pharmacist/PCN Clinical Director
Location: Practices within Durham Coast Primary Care Network
Contract Type: Permanent
Hours: 26 per week
Salary: Dependent on experience
Main duties of the job
Working within your clinical and professional boundaries, you will work alongside the Durham Coast PCN Clinical Pharmacists to support clinical teams in all aspects of prescribing and medicines safety. This role promotes and supports improvements to maximise safe and best practice in prescribing and improve patient care quality. The Pharmacy Technician will be a point of contact for patient enquiries regarding prescriptions. The post holder will help patients get the best from their medicines through effective medicines reconciliation after discharge and other transfers of care, identifying patients potentially suitable for repeat dispensing, assisting in monitoring high-risk and high-cost drugs, and handling prescription queries within areas of competence. This also involves delivering key medicines optimisation outcomes against an ICB-set work plan, contributing to quality improvement and clinical audit, and supporting aspects of the Quality and Outcomes Framework, medicines safety, and antibiotic stewardship. You will also contribute towards practice financial stability through medicines optimisation and related QOF targets. The role includes training and developing practice-based administrative staff processing repeat prescriptions to support improved coordination and effective pharmacy administration in general practice, especially regarding repeat prescribing systems and processes.
About us
We are looking to recruit an additional Pharmacy Technician to join our team at Durham Coast Primary Care Network which is formed of four member practices; East Durham Medical Group, Bevan Medical Group, Southdene Medical Centre and Wingate Medical Centre, together representing a population of over 33,000 patients.
Durham Coast PCN are committed to the ongoing development of our team, which includes mandatory and developmental training for all our staff. Team members are encouraged to highlight any training they feel would benefit them in the achievement of their role.
This is a fantastic opportunity to be mentored and upskilled working closely with practices across our network.
Details
Date posted
31 October 2025
Pay scheme
Other
Salary
Depending on experience depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
B0611-25-0036
Job locations
The Surgery
Ashmore Terrace
Wheatley Hill
County Durham
DH6 3NP
The Medical Centre
Front Street West
Wingate
County Durham
TS28 5PZ
The Surgery
Bevan Grove
Shotton Colliery
Durham
DH6 2LQ
Southdene Medical Centre
Front Street
Shotton Colliery
Durham
DH6 2LT
Job description
Job responsibilities
Under the direction of our existing team of Pharmacists, we expect that you will be able to work independently and manage your own workload. You will be self-motivated, and above all you will be passionate about providing the highest standards of care and treatment to patients in primary care.
Due to the developing nature of the role and the needs and priorities of individuals requiring support, a high degree of flexibility is essential. You will need excellent communication skills, the ability to meet targets and to be able to liaise with patients, primary care staff, community pharmacists and other partners.
You will support the improvement of safety and quality of prescribing, optimise the best use of medicines whilst minimising risk and providing safe patient care.
In addition to the patient-facing aspect of your role, you will also be required to contribute towards practice financial and quality performance. You will support the Practice Pharmacists work in delivering medicines optimisation initiatives within GP practices as well as coding and supporting practices with their QOF registers to ensure they are accurate.
The successful candidate will have excellent written and verbal communication skills, experience of influencing others and conducting clinical medication reviews.
It is a requirement of the role to be registered with the General Pharmaceutical Society and have a BTEC/NVQ level 3 or equivalent in pharmaceutical sciences. The successful candidate would preferably have some experience of working as a qualified, registered Pharmacy Technician.
Primary care experience would be an advantage but is not essential. Teamwork, flexibility, enthusiasm and the ability to prioritise tasks effectively are essential skills.
Job description
Job responsibilities
Under the direction of our existing team of Pharmacists, we expect that you will be able to work independently and manage your own workload. You will be self-motivated, and above all you will be passionate about providing the highest standards of care and treatment to patients in primary care.
Due to the developing nature of the role and the needs and priorities of individuals requiring support, a high degree of flexibility is essential. You will need excellent communication skills, the ability to meet targets and to be able to liaise with patients, primary care staff, community pharmacists and other partners.
You will support the improvement of safety and quality of prescribing, optimise the best use of medicines whilst minimising risk and providing safe patient care.
In addition to the patient-facing aspect of your role, you will also be required to contribute towards practice financial and quality performance. You will support the Practice Pharmacists work in delivering medicines optimisation initiatives within GP practices as well as coding and supporting practices with their QOF registers to ensure they are accurate.
The successful candidate will have excellent written and verbal communication skills, experience of influencing others and conducting clinical medication reviews.
It is a requirement of the role to be registered with the General Pharmaceutical Society and have a BTEC/NVQ level 3 or equivalent in pharmaceutical sciences. The successful candidate would preferably have some experience of working as a qualified, registered Pharmacy Technician.
Primary care experience would be an advantage but is not essential. Teamwork, flexibility, enthusiasm and the ability to prioritise tasks effectively are essential skills.
Person Specification
Experience
Essential

• Good IT Skills
• Excellent communications skills (verbal and written)
• Excellent organisational skills.
• Ability to work safely under pressure
• Work as part of a team
• Have excellent time management and workload prioritisation skills
• Understand clinical governance and risk management
• Awareness of current medicines Management Agendas
• Knowledge of audit and research
• Demonstrate accountability for delivering professional expertise and direct service provision

Desirable

• Previous Work within patient facing role
• Understanding of GMS contracts and Medicines Management Incentive Schemes
• Experience of NHS IT Systems.

Other
Essential

• Self-Motivation
• Adaptable
• Willingness and ability to move between practice sites
• In date DBS check
• Safeguarding adult and children
• Immunisation status
• UK Work Permit (if required)

Qualifications
Essential

• Registration with the General Pharmaceutical Society and have a BTEC/NVQ level 3 or equivalent in pharmaceutical sciences.
• Evidence of continuing Professional development

Desirable

• Medicines Reconciliation Certificate / Equivalent

Person Specification
Experience
Essential

• Good IT Skills
• Excellent communications skills (verbal and written)
• Excellent organisational skills.
• Ability to work safely under pressure
• Work as part of a team
• Have excellent time management and workload prioritisation skills
• Understand clinical governance and risk management
• Awareness of current medicines Management Agendas
• Knowledge of audit and research
• Demonstrate accountability for delivering professional expertise and direct service provision

Desirable

• Previous Work within patient facing role
• Understanding of GMS contracts and Medicines Management Incentive Schemes
• Experience of NHS IT Systems.

Other
Essential

• Self-Motivation
• Adaptable
• Willingness and ability to move between practice sites
• In date DBS check
• Safeguarding adult and children
• Immunisation status
• UK Work Permit (if required)

Qualifications
Essential

• Registration with the General Pharmaceutical Society and have a BTEC/NVQ level 3 or equivalent in pharmaceutical sciences.
• Evidence of continuing Professional development

Desirable

• Medicines Reconciliation Certificate / Equivalent

Skills Required