Job Description

JOB DESCRIPTION

JOB TITLE: PHLEBOTOMIST

REPORTS TO: NURSE MANAGER

HOURS: 15-20 hrs/week

Job summary:

Working under the direct supervision of the practice nurses and strictly in accordance with specific practice guidelines and protocols, the post-holder will be responsible for performing venepuncture to obtain blood samples from patients

only

as the result of a direct referral from a GP or nurse practitioner.

Duties and responsibilities:

Ensuring that the patient is as comfortable and relaxed as possible and confirming their agreement to the collection of a blood sample Collection of sample(s) of blood in accordance with training and procedures Ensuring samples are stored in appropriate containers Accurate, legible labelling of all samples to confirm patient identity Checking patient identification against GP/nurse request and confirming with patient whenever possible Maintaining accurate patient records on SystemOne in accordance with practice procedure Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion Ensuring that anomalies are reported to a senior member of staff Notifying the GP/nurse of any significant patient issues Liaising with and assisting members of the administrative team
In addition to the above, the Phlebotomist may be required to:

Participate in practice audit as directed by the audit lead Participate in local initiatives to enhance service delivery and patient care Support and participate in shared learning within the practice Complete opening and closing procedures in accordance with the duty rota

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & safety:

The post-holder will implement and lead on a full range of promotion and management of their own and others' health and safety and infection control as defined in the practice Health & Safety policy, t and the practice Infection Control policy. This will include (but will not be limited to):

Using personal security systems within the workplace according to practice guidelines Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines Responsible for the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements Management and maintenance of Personal Protective Equipment (PPE) Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process Making effective use of training to update knowledge and skills. Safe management of sharps procedures, use, storage and disposal Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards. Undertaking annual infection control training Adhering to Waste management protocols including collection, handling, segregation, container management, storage and collection Adhering to spillage control procedures Adhering to decontamination control procedures, and equipment maintenance Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of people's rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members Communicate effectively with patients and carers Recognise people's needs for alternative methods of communication and respond accordingly

Contribution to the implementation of services:

The post-holder will:

Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate
PERSON SPECIFICATION

Qualifications

Essential

Relevant qualification in venepuncture

Good standard of general education

Desirable

Qualification in paediatric venepuncture

Experience

Essential

Experience of working with the general public

Experience of working in a healthcare setting

Desirable

Experience of working in a primary care environment

Clinical knowledge and skills

Essential

Venepuncture

Ability to record accurate clinical notes

Skills

Essential

Excellent communication skills (written and oral)

Clear, polite telephone manner

Effective time management (planning and organising)

Ability to work as a team member and autonomously

Good interpersonal skills

Ability to follow clinical policy and procedure

Desirable

Competent in the use of Office and Outlook

SystemOne user skills

Personal qualities

Essential

Polite and confident

Flexible and cooperative

Motivated

High levels of integrity and loyalty

Sensitive and empathetic in distressing situations

Ability to work under pressure/in stressful situations

Effectively able to communicate and understand the needs of the patient

Effectively utilise resources

Punctual and committed to supporting the team effort

Desirable

Problem solver with the ability to process information accurately and effectively, interpreting data as required

Commitment to ongoing professional development

Other requirements

Essential

Disclosure Barring Service (DBS) check

Occupational Health clearance

Desirable

Flexibility to work outside of core office hours

Notes:

The job description and person specification may be amended following consultation with the post holder to facilitate the development of the role, the organisation and the individual.

All personnel should be prepared to accept additional, or surrender existing duties, to enable the efficient running of the organisation.

Job Types: Part-time, Permanent

Pay: 12.21-12.75 per hour

Benefits:

Company pension Free parking On-site parking
Application question(s):

Please confirm what phlebotomy experience/training you have had
Work Location: In person

Application deadline: 09/06/2024