Job Description

Post Title:

Phlebotomist/HCA

Working Hours:

Part time anticipated 20-25 hrs pw - negotiable

Salary:

Competitive. Subject to experience and the skills you bring

Reports to:

Nurse Manager & Managing Partner

About Us

Richmond Surgery is the lead practice for the Fleet Primary Care Network. We currently have over 15200 registered patients and operate from a purpose built premises based in a quiet suburb of Fleet, Hampshire.

We are a GMS Practice with 4 full time GP Partners, a Managing Partner, Deputy Manager, Physician Associates, a nursing team of 5, 4 Care Coordinators, MSK practitioners and Mental Health Support workers. Our clinical system is EMIS Web, and we use ICE, and Docman. We are rated Good for CQC.

JOB SUMMARY

We are looking to recruit an experienced Phlebotomist with, or without Healthcare Assistant experience. This is a new position and an opportunity to join a practice that encourages all staff to grow and develop. Joining our nursing team, you will work alongside our existing team of 5 obtaining blood samples from patients and ensuring their safe delivery to the laboratory for testing in accordance with specific practice guidelines and protocols. You will also provide clinical HCA duties in line with your experience and ongoing training.

The ideal candidate should be friendly, approachable, have a good sense of humour, be flexible and a team person with a positive and supportive outlook. You should be organised and an excellent communicator and be looking for a position where you can progress and learn with our full support in training and mentoring with opportunities to develop your skills and grow within the practice.

JOB RESPONSIBILITIES

The following areas of responsibility are an indication of the role, but could be subject to change as the impact of primary care network commissioning evolves:

Weekly venepuncture clinics together with HCA duties such as dressings; BP/height/weight; Health Checks; ECGs; initial diabetic checks; pathology specimens as required. This list is not exhaustive and is subject to experience and ongoing training.

Maintain accurate clinical records in conjunction with current legislation

Ensure read codes are used effectively

Ensure continuity of care, arrange follow-up consultations or reviews as necessary

Telephone calls with patients where required

Participate in the practice and PCN Extended Access clinics on a shared team rota basis

Duties will vary from time to time under the direction of the GP Partners and Nurse Manager dependent on current and evolving practice workload and staffing levels.

:

This job description is intended to provide an outline of the key tasks and responsibilities. There may be other duties required of the post-holder commensurate with the position. This description will be open to regular review and may be amended to take into account developments within the practice.

Clinical Admin Support

The Phlebotomist/HCA may also be required, to support the GP Partners with clinical administrative duties.

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that

Staff will respect their privacy and act appropriately

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety

Comply at all times with the practice health and safety policies by following agreed safe working procedures and reporting incidents Comply with the Data Protection Act (1984) and the Access to Health Records Act (1990).

Equality & Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of people's rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Quality

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance Work effectively with individuals in other agencies to meet patients' needs Effectively manage own time, workload and resources

Communication

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members Communicate effectively with patients and carers Recognize people's needs for alternative methods of communication and respond accordingly

Contribution to the implementation of services

The post-holder will:

Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate

Security

The security of the practice is the responsibility of all personnel. Staff must ensure that they remain vigilant at all times and report any suspicious activity immediately to their line manager. Under no circumstances are staff to share the codes for the door locks with anyone and they are to ensure that restricted areas remain effectively secured.

PERSONAL/PROFESSIONAL DEVELOPMENT

The post-holder will participate in any training implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development together with all mandatory training as required by the practice. Taking responsibility for own learning and performance, demonstrating skills and activities to others who are undertaking similar work

Induction training

On arrival at the practice, all personnel are to complete a practice induction programme.

PROFESSIONAL CONDUCT

Professional attire in accordance with position must be worn at all times when at work, together with identification in accordance with their role.

Applicants:

Please note that it is essential that you please ensure you provide us with a brief covering letter with your CV telling us about yourself and why you have applied for this position. Thank you.

Job Types: Part-time, Permanent

Pay: From 16,250.00 per year

Expected hours: 25 per week

Benefits:

Company pension Cycle to work scheme Discounted or free food Free parking On-site parking Sick pay
Schedule:

Monday to Friday
Application question(s):

Are you looking to progress and willing to undertake relevant training to achieve this?
Experience:

Phlebotomy: 1 year (preferred)
Location:

Fleet GU52 7US (preferred)
Work Location: In person

Application deadline: 31/07/2025
Reference ID: Phlebotomist/Healthcare Assistant