Job Description

About the Company

Established in 1997, FSG Property Services Ltd is a property maintenance company that works in partnership with local authorities, housing associations, and social housing providers in the Buckinghamshire, Bedfordshire, Hertfordshire, Oxfordshire, and Northamptonshire areas. With our head office located in Milton Keynes, we provide a range of services including void property refurbishment, reactive property maintenance, and planned property refurbishment contracts. Customer satisfaction is our top priority, and we strive to engage with our customers, residents, and the local community on every project.

Job Summary

Reporting to the Contracts Manager, you will be experienced in all aspects of Administration with a good eye for detail working to a high standard to ensure the smooth running of the Planned Works team. This role also involves talking to operatives on the phone and booking in jobs with tenants, so you must be confident on the phone.

Duties

Be ultimate back-office support to Contract Managers and Operatives Produce operational construction packs for site Update live trackers and work on bespoke IT systems (training given) Support in booking and resident communications Work closely with other departments to allow cover within the admin team General office admin including filing and archiving Any other ad hoc procedures deemed necessary

Skills

Good communication skills, inter team and customer facing Analytical skills, with attention to detail Proficient in Microsoft Office and IT skills Excellent organisational and time management skills Ability to multitask, with ability to prioritise tasks on multiple projects Proactive nature

Experience

At least 3 years admin experience

Experience of working within the social housing sector preferred

Job Type: Full-time

Pay: 28,000.00-32,000.00 per year

Benefits:

Company pension Free parking
Experience:

Administrative or Customer Service: 3 years (required)
Language:

English (required)
Work Location: In person