Job Description

JOB SUMMARY

East West Connect (EWC) is seeking a proactive

Planner/Coordinator

- Mechanical Maintenance to support the planning and delivery of both planned and reactive maintenance works. Reporting to the Maintenance Manager, you'll coordinate resources, manage schedules, maintain accurate records using Job Logic, and ensure smooth communication between teams and clients.

SCOPE

Project Planning:

Develop comprehensive maintenance plans outlining PPM schedules, reactive maintenance, and quoted works projects, considering client requirements, job specifications, and regulatory compliance.

Resource Allocation:

Allocate resources effectively, including manpower, equipment, and materials, to ensure timely and cost-effective delivery of maintenance services

.

Schedule Management:

Monitor maintenance schedules, prioritize reactive maintenance requests, and coordinate service visits to minimize downtime and disruption to clients' operations.

Risk Assessment:

Identify potential risks to maintenance contracts/projects, such as equipment failures, resource shortages, or health and safety hazards, and develop mitigation strategies to minimize their impact.

Communication Coordination:

Facilitate communication among maintenance teams, clients, subcontractors, and suppliers to ensure clear and timely exchange of information, compliance with contractual requirements, and resolution of issues

.

Documentation Management:

Maintain accurate records of maintenance activities, including Job logic, inspection reports, and project documentation

Performance Tracking:

Monitor KPIs for maintenance contracts / projects, such as PPM compliance, response times, resolution rates, and client satisfaction scores, to evaluate performance, identify areas for improvement, and drive continuous quality improvement initiatives.

4. KNOWLEDGE

Minimum qualifications for this role are: Bachelor's degree in business management/NVQ Level (

E

) 2-5 years of experience in planning and coordination in Mechanical Maintenance field(

E

). Knowledge and hands-on experience on CMMS / CAFM systems, preferably Job Logic.

SKILLS

Ability to establish good relationships with internal and external team members. Good levels of verbal and written communication skills. A track record of building effective teams, forming positive and motivational relationships. Research and reporting skills, able to review information and present it in an accessible way. Ability to maintain accurate records and use a range of digital packages to communicate strategic and operational information. Excellent planning and organizational skills.

DUTIES

Coordinate cross-functional teams to ensure alignment with project/contract goals and objectives. Facilitate departmental meetings, including agenda creation, facilitation, and follow-up on action items. Conduct regular maintenance contract / project status reviews and provide updates to stakeholders. Anticipate and address potential conflicts or bottlenecks that may impede project progress. Foster a collaborative and supportive team environment focused on achieving project/contract success. Continuously assess and improve contract management processes and methodologies. Manage the end-to-end invoicing process, including invoice generation, tracking, and reconciliation, liaising with the accounts department, to ensure accurate and timely billing and payment.

OTHER

Appreciation that there might be out of hours working, agreed in advance.
Job Types: Full-time, Permanent

Pay: 28,000.00-32,000.00 per year

Benefits:

Company pension Cycle to work scheme Life insurance
Schedule:

Day shift Monday to Friday
Ability to commute/relocate:

Greenford: reliably commute or plan to relocate before starting work (preferred)
Application question(s):

Will you now or in future require sponsorship for employment visa status?
Education:

Diploma of Higher Education (preferred)
Experience:

Mechanical knowledge: 3 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: EWC002