Job Description

Permanent

Full Time (40 hours per week)

Are you highly organised?

Do you enjoy working in a fast-paced environment within a busy team?

Are you able to build and maintain positive relationships and deliver excellent customer service?

If so, we'd love to hear from you!


We're currently recruiting a Planner to work within our team. You will work alongside our planning team, scheduling repairs on both domestic, void, and commercial contracts.


The key purpose of this position is to provide a quality repair service to both our customers and the community and be the first point of contact for queries relating to works scheduled and emergency repairs.

In your role as a Planner, you will:

Act as the first point of contact for our operatives and subcontractors. Maximise the efficiency of operatives' schedules. Ensure all appointments and emergency repairs are completed within priority timescales. Keep customers informed about their scheduled appointments. Notify managers of any resourcing challenges that may impact performance. Liaise with subcontractors and suppliers, handling queries and processing invoices.

What we're looking for:

Strong verbal and written communication skills. Excellent organisational skills. Ability to thrive in a fast-paced environment. Capability to build and maintain effective internal and external relationships. Experience in social housing or repairs planning would be beneficial

The SHG "Be You" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG's Values. We're always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in.


This role will be on Three Sixty terms and conditions.


We understand that if you don't meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team.


If you require any reasonable adjustments to complete your application, please contact the People & OD Team on humanresources@stockporthomes.org.


Please note that we do not accept applications through third-party websites. To ensure your application is reviewed, please apply directly through our careers page.


We encourage you to apply early! We may close the vacancy sooner if we find the right candidate.

Closing date: 30th July 2025

Interview date: 7th August 2025

Three Sixty is a pioneering, multi-million-pound construction, maintenance and property management company which donates surplus back into social causes across Greater Manchester. As part of Stockport Homes Group, Three Sixty completes a lot of work for the housing stock that Stockport Homes manages, including the maintenance and repair of all social housing within the borough. As well as this, Three Sixty acts as a private contractor and completes construction, management and maintenance works for local authorities, private landlords and other businesses across Greater Manchester.


A limited company within Stockport Homes Group, Three Sixty is proud to be a 'profit for purpose' organisation. Three Sixty is a values driven organisation committed to achieving the Group's mission of 'One team, transforming lives'. All staff working for Three Sixty are given everything they need to successfully and safely complete their roles and an exciting culture means every team member in Three Sixty has the opportunity to innovate, grow and give back to the community.


Customers and colleagues are at the heart of what Three Sixty does and the company are proud to offer all staff a unique experience in the sector where success helps communities thrive.


We are an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. The SHG "Be You" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG's Values. We appreciate the strength we gain from having and supporting our diverse teams. Diversity contributes to our inclusive culture and allows us to be truly representative of the communities we work in.