Job Description

About Us: Natural Stone Surfaces Ltd is a leading provider of high-quality stone products, committed to excellence in customer service and satisfaction. We are looking for a dedicated and organised Planning and Logistics Administrator to join our dynamic team and play a crucial role in supporting our external operations.

Role Purpose: As a Planning and Logistics Administrator, you will be responsible for planning and scheduling work while liaising with external teams and customers. Your role will involve problem-solving, maintaining efficient work schedules, and enhancing the overall customer experience.

Key Responsibilities:

Schedule and maintain order work schedules to ensure maximum efficiency for external teams.

Liaise with customers to arrange appointments and address enquiries via phone and email.

Collaborate with the external support team to provide high-quality service and maintain customer satisfaction.

Provide administrative support to the Head of External Operations.

Work on computer systems such as Moraware, ensuring data accuracy.

Maintain departmental filing, scanning, and job satisfaction notes.

Skills and Experience Required:

Experience in logistics or planning.

Proven background in customer service with excellent communication skills.

Proficient in basic office computer software, particularly spreadsheets.

Strong organisational skills with a methodical approach to workload.

Calm and effective under pressure with strong problem-solving abilities.

Personal Attributes:

A team player with a positive attitude.

Flexible and prepared to meet challenges head-on.

Able to work to agreed timescales and adapt in a fast-paced environment.

Why Join Us? At Natural Stone Surfaces Ltd, we offer a collaborative and supportive work environment where your contributions are valued. This is an exciting opportunity for someone looking to make a significant impact and grow within a successful company.

Job Types: Full-time, Permanent

Pay: 28,571.00 per year

Benefits:

Casual dress Company pension
Experience:

Logistics and Planning: 1 year (required)
Work Location: In person