Job Description

NHS Wales Shared Services Partnership (NWSSP) is looking for a dynamic and analytical individual to join our Planning and Performance team.
In this role, you will support the development of NWSSP's Integrated Medium Term Plan (IMTP), contribute to high-quality performance reporting, and develop innovative dashboards and analytical tools. You'll work with all NWSSP divisions, using data to inform strategic planning and drive service improvement.This role requires strong analytical skills, experience with business intelligence tools (such as Power BI), and the ability to interpret complex data to support decision-making. You will also contribute to the coordination of planning processes and performance reviews, ensuring high standards and timely delivery.
This is a fantastic opportunity to contribute to meaningful change and support the delivery of high-quality services across NHS Wales. If you're a proactive problem-solver with a passion for data and performance, we'd love to hear from you.
For further information about the post or location, please contact Georgia Keegan or Joanne GriffithsGeorgia.keegan@wales.nhs.uk and joanne.griffiths6@wales.nhs.uk
Main duties of the job
In this role, you will analyse and present complex data to support strategic planning and performance monitoring across NWSSP. Your insights will help inform key decisions and ensure services are aligned with organisational goals.
You will be responsible for developing and maintaining interactive dashboards using tools such as Power BI. These dashboards will provide accessible, accurate, and actionable performance data to stakeholders across the organisation.
You will contribute to the development of business cases and service improvement plans by providing high-quality data analysis and evidence-based recommendations. Your work will support innovation and continuous improvement across NWSSP services.
Additionally, you will support the coordination and delivery of quarterly performance reviews and corporate planning processes. This includes ensuring key milestones are met and that reporting is timely, consistent, and aligned with strategic priorities.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.
Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.
We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.
Excellent customer service is something we strive for, for both our internal and external customers.
Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/
NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.
Details
Date posted
12 September 2025
Pay scheme
Agenda for change
Band
Band 5
Salary
31,516 to 38,364 a year per annum
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
043-AC159-0925
Job locations
To be confirmed on appointment.
To be confirmed on appointment.
CF15 7QZ
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents. Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents.
Person Specification
Qualifications and Knowledge
Essential

• Educated to degree level in a relevant subject or equivalent experience.
• Knowledge of planning and performance within the health sector.
• Knowledge of a range of statistical and numerical techniques.
• Advance level knowledge of Microsoft packages e.g MS, Excel, MS Power Bi, MS Lists.

Desirable

• Project Management Experience.

Experience
Essential

• Significant experience working within an information, planning or performance role or equivalent area.
• Problem identification and problem solving.
• Ability to analyse, interpret and present complex information from large data sets.
• Experience in using Business Intelligence software e.g MS Power Bi, Tableau, Qliksense.

Desirable

• Experience of working within the NHS.

Skills and Attributes
Essential

• Highly developed interpersonal and communication skills.
• Ability to organise own workload.
• Advanced IT skills in a range of desktop applications e.g. Excel, Power BI, Power Apps.
• Competent in the use of desktop applications.

Desirable

• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.

Other
Essential

• Deliver excellent customer service to our internal and external customers, helping us to maintain the customer service excellence standard.

Person Specification
Qualifications and Knowledge
Essential

• Educated to degree level in a relevant subject or equivalent experience.
• Knowledge of planning and performance within the health sector.
• Knowledge of a range of statistical and numerical techniques.
• Advance level knowledge of Microsoft packages e.g MS, Excel, MS Power Bi, MS Lists.

Desirable

• Project Management Experience.

Experience
Essential

• Significant experience working within an information, planning or performance role or equivalent area.
• Problem identification and problem solving.
• Ability to analyse, interpret and present complex information from large data sets.
• Experience in using Business Intelligence software e.g MS Power Bi, Tableau, Qliksense.

Desirable

• Experience of working within the NHS.

Skills and Attributes
Essential

• Highly developed interpersonal and communication skills.
• Ability to organise own workload.
• Advanced IT skills in a range of desktop applications e.g. Excel, Power BI, Power Apps.
• Competent in the use of desktop applications.

Desirable

• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.

Other
Essential

• Deliver excellent customer service to our internal and external customers, helping us to maintain the customer service excellence standard.

Skills Required