24,836-26,717 per annum (plus pay award), 37 Hours per week
Permanent contract
Coleford
Join our Planning Enforcement Team at Forest of Dean District Council as a Planning Enforcement Technician, where you'll play a vital role in supporting our development management services. This is an excellent opportunity to be part of a collaborative and professional team, with potential to move across planning services as your interests and career grow. In this role, you will be responsible for processing planning enforcement cases, supporting planning applications, and delivering related tasks that ensure our district remains a well-managed and protected environment.
Your key responsibilities will include receiving and prioritising complaints, using mapping systems and research to assess sites, maintaining accurate case records, and liaising with stakeholders--all while ensuring strict confidentiality. You'll monitor consents, assist with planning appeals and land charge searches, and help maintain service performance data.
We're looking for someone with strong communication skills and the ability to build positive relationships with customers. If you're calm under pressure, confident in challenging situations, and detail-oriented, we'd love to hear from you.
You will need
Proven experience dealing with the public with excellent negotiation skills
A minimum of 5 qualifications equivalent to NVQ level 2 or GCSE at Grade C/4 or above, must include Maths and English
Good level of IT skills - MS Office
Communicates effectively at all levels (excellent verbal and written skills)
Relevant recognised qualification - Desirable
Special Conditions
Valid UK driving licence and use of a car for business purposes where necessary
For more information about this role please see the /Person Specification.
What we can do for you
Agile working allowing a mix of home and office working
Flexible working arrangements (depending on the role)
27 days paid annual leave (pro rata if you are working part time) plus bank holidays, which increases to 30 days after five years of service
In addition you will have an extra two volunteering days a year for you to support a charity of your choice
Renewed again for another year there is a Health cash plan giving you cash back on health, dental and eye care
Generous contributory local government pension scheme
Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
Cycle to work scheme
Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars
Generous sickness cover above statutory entitlements
About Us
Forest of Dean District Council is dedicated to creating a vibrant and sustainable future for our community. Our priorities are centred on fostering thriving communities by empowering and engaging residents, enhancing infrastructure, promoting community well-being, and ensuring social equity.
We are committed to decarbonisation and nature recovery, focusing on renewable energy transitions, energy efficiency, transport transformation, nature recovery, and food resilience. Additionally, we strive to build a sustainable economy through the promotion of a circular economy, robust business support, workforce skill development, sustainable town initiatives, and the preservation of natural capital.
Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email.
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Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references; proof of identity; nationality and immigration status; three years' employment or education history (if applicable) and, in some cases, verification of criminal record.
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