Job Description

Applicants should apply using the following web url:

https://employmenthero.com/jobs/position/66fe2e3e-65de-4069-b78e-4cb1341d6c8d/

- Plant Services & Projects Lead

Reporting to: Operations Manager

About The Nunhead Gardener

The Nunhead Gardener is a fast-growing and highly unique family-run group of garden shops. We are independently owned, and we pride ourselves on our team of knowledgeable horticulturalists who are always on hand to offer friendly, expert advice regarding all indoor and outdoor gardening matters. We always place ourselves at the heart of the communities in which we open our stores.

We punch well above our weight in terms of the service we provide, the experience we offer customers, the unique product range we carry and our legendary product displays. We're extremely passionate about our people, and with ambitious future plans, it's an exciting time to join us.

Plant Services & Projects Lead

We're looking for a proactive and organised Plant Services and Projects Lead to help grow our plant installation and maintenance services.

This is a varied role that blends project coordination, client management, and hands-on involvement with plants. You'll be the first point of contact for new enquiries, prepare proposals in line with our signature planting style, and oversee projects from planning to completion. Alongside installations, you'll nurture long-term client relationships, coordinate maintenance schedules, and help us deliver exceptional service at every step.

We're a small but growing team, so this role is perfect for someone who's adaptable, enjoys variety, and isn't afraid to get stuck in -- whether that's attending installations, supporting clients with bespoke requests, or lending a hand in stores during busy periods.

What you'll do

Manage client enquiries and prepare tailored proposals Oversee installations from design and procurement to on-site delivery Support and schedule plant maintenance services Nurture client relationships, encouraging repeat business Work with the Marketing team to promote our plant services Jump in to support across the business when needed (e.g. Christmas trading, special projects)

About you

Strong project coordination and organisational skills Great communicator with a warm, professional approach Confident working with clients and building trusted relationships A good eye for design, with a love of plants and green spaces Adaptable, hands-on, and keen to grow with a business

Why join us?

This is a unique chance to be at the forefront of a growing division at The Nunhead Gardener. As our plant services expand, you'll have the opportunity to step into a more senior role with greater responsibility for client management, team leadership, and business development.

Ready to help us bring more greenery into people's lives? Apply now and join our growing team.

Note:

This is a guideline only and is not exhaustive. You may be required to perform other duties which are not expressly listed but are in keeping with the general purpose of your job role and we reserve the right to make changes to this job description as appropriate.

Applicants should apply using the following web url:

https://employmenthero.com/jobs/position/66fe2e3e-65de-4069-b78e-4cb1341d6c8d/

Please note that due to the high volume of applications, you will only be contacted should we wish to take your application further. We apologise that we are unable to respond to every submission directly.

Job Type: Part-time

Pay: 27,000.00-28,500.00 per year

Benefits:

Company events Company pension Cycle to work scheme Employee discount
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person