Job Description

Plasma Operations Manager

Job Summary

As a nurse in our team, you will be joining a dynamic team who are part of something special.


As part of the Plasma team, you can enjoy strong personal satisfaction, a competitive salary, a range of career opportunities and job security.


Our people are at the centre of everything we do, they help drive innovation and create an environment we are proud to be part of.


Join our team and be part of a supportive, inclusive culture, where we are committed to helping our people succeed.


We're the only organisation in the UK that provides the services we do.


This makes our management and nursing roles unique, and we invest heavily in training and development to give you the skills and support needed to achieve your ambitions.


Working together with a shared goal of saving and improving lives.


This is a chance to move into a leadership role while continuing to use your nursing skills in a unique, life-saving service. If you're passionate about quality care, teamwork, and making a difference, we'd love to hear from you.

Main duties of the job

In this role you will provide guidance and support to the Plasma for Medicine (PFM) wider operations team, with a focus on performance and capability by interacting and collaborating with other stakeholders making sure that there are plans in place that support compliance and accurate record-keeping at all times, to drive operational excellence. Your responsibilities will include: -

Leading and managing multi-disciplinary teams and natural working parties whose purpose is to efficiently and safely collect PFM in line with service delivery targets. Undertaking the role and responsibilities of the Plasma designated MHRA Responsible Person (RP) as described in the Blood Safety and Quality Regulations 2005. Delivering a positive donor experience whilst maintaining donor and product safety and regulatory compliance. Achieving all key performance indicators, including delivery of donor experience, safety, efficiency through inspirational, effective leadership and performance management. Driving and leading service improvement / transformation to deliver high quality services with maximum efficiency. Continuously seeking opportunities to identify and incorporate best practice into service delivery. Managing the care and service standards to ensure they always meet public expectations and upholding the reputation of NHSBT against quality, risk and governance frameworks Maintaining clinical competence and provide shift cover when required in line with centre opening hours, including evening, weekend, or public holiday working to cover a 7-day rota

You will be required to participate in a rotational on-call rota providing support outside of core operating hours but not including night shifts. With prior agreement, you may be required to work irregular hours, including overnight stays and travel away from your base.

About You

Experience and Knowledge

Management and leadership experience in a clinical environment Experience of successful implementation of change with a key focus of managing and motivating people Experience of mentorship, coaching & presentation of educational materials Demonstrates an understanding and knowledge of patient safety initiatives, strategies and risk management Experience of leading clinical audits internal and external Experience of identifying specific gaps in practice/service delivery and recommending evidence-based solutions
Experience of working with Information Technology using Microsoft Office packages (Word, Excel and PowerPoint)

Qualifications and Training

Registered Nurse with current Nursing and Midwifery Council registration (which must be maintained) as Registered Nurse Adult

Evidence of commitment to continued learning and application in practice including demonstrating commitment to own Continuous Professional Development

Please view the attached recruitment profile which is a summary of the detailed and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

About Us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.


Our three core values are what set us apart. They guide and inspire everything we do.


By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.


You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

What we offer:

NHSBT promotes flexible working opportunities where the role will allow. This role is mostly Monday to Friday office hours (in-person), however we do ask for a degree of flexibility from our staff should the operation require it. 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years' service and to 33 days after 10 years. NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions We've fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It's open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.


To learn more, please see our recruitment profile, which provides a summary of the job description and person specification. This can be accessed via the link below, or by clicking 'Apply' if you are viewing this advert on another site.

This vacancy will close at 23:59 on Tuesday 20th January 2026

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Interviews are anticipated to be held on 5th and 6th February subject to confirmation.

For informal enquiries please contact Name: Erika Wood, Job Title: Head of Operational Delivery. Contact Details: erika.wood@nhsbt.nhs.uk