Job Description

We're Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.


Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.


As a company, we're passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.


As an engineer in Civica's Field Engineering team, you will play a key role in enabling our product development teams to adopt and thrive on Civica's internal developer platform. You'll work closely with engineers across the business, guiding them through onboarding, helping to unblock adoption challenges, and capturing feedback to shape the evolution of the platform. Acting as both a technical advisor and an advocate for platform best practices, you'll be instrumental in bridging the gap between platform capabilities and real-world engineering needs. This is a hands-on role that blends engineering expertise with communication and collaboration, ensuring our teams are empowered to deliver value to citizens with speed, safety, and confidence.

Why You'll Love This Opportunity as a Platform Engineer at Civica

Consulting Civica's product engineers and product managers to facilitate their adoption of Civica's internal developer platform. Collaborate with Civica's platform engineering engineers, providing them with developers' feedback, to help rapidly develop and iterate on our software and services. Helping teams to improve older tech stacks & platforms utilising modern approaches Acting as a subject matter expert for other colleagues

Requirements

You will be an experienced Platform Field Engineer who possess the following skills:

Knowledgeable and experienced yet flexible; we value strong opinions, loosely held Are comfortable with ambiguity Enjoy mentoring colleagues Are able to both collaborate closely, and work independently Can communicate effectively with both technical and non-technical colleagues

Experienced using the below tech stack:

Microsoft Azure / Amazon Web Services Kubernetes K8s Operators Docker CI/CD Scripting & Automation Linux Administration Monitoring Networking Security DevOps Concepts & Practices

It would also be great if you have experience with:

Migrating VM-based architectures to cloud-native At least one DevOps-friendly programming language such as Python or Go Large scale Platform as a Service

Some technologies that we use:

AWS & Azure ArgoCD Terraform / Crossplane Datadog Github (Actions) Azure DevOps

We Want You to Bring Your Whole Self to Work

There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Why You'll Love Working with Us

As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.



We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:

Benefits

Time Off & Work-Life Balance

? 25 Days Annual Leave + bank holidays - plus the option to buy up to 10 extra days!

? Days of Difference - Up to 3 extra days off for volunteering.

Financial Well-being & Security

? Pension Contributions - 5% employer match to support your future.

? Income Protection - Up to 75% salary cover for long-term illness.

? Life Assurance - 4x salary tax-free lump sum.

? Critical Illness Cover - 25,000 lump sum (extendable to dependents).

Health & Perks

? Private Medical Insurance - Fast access to private healthcare.

? Health Cash Plan - Claim back physio, therapies & more.

? Dental Insurance - Cover for routine & emergency care.

? Affinity Groups - Join employee-led communities.

? Bounty Bonus - Refer a friend & get rewarded.



At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.


We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.


If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.