Job Description

Player Wellbeing Officer

Location:

Carrington Training Complex

At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals.



We work together at our iconic Manchester United offices, enabling connection and innovation as we look ahead to what we can achieve as a global football club. We are excited to bring in passionate people who share our vision and drive for success.

The Role:

Manchester United Football Club aims to produce a Women's First Team that succeeds, entertains, innovates and inspires. To achieve this we need to recruit, train and play to win.



The purpose of this role is to contribute to a winning women's first team by ensuring players have high quality access to psycho social support so players can focus on their performance without negative distraction.

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The role has two distinct functions with the following priorities:

Performance Well-being:

Support the welfare, well-being and mental health of MUFCW players in line with industry best practice and the club's strategy. Work closely with the Medical Team to manage, develop and facilitate the Mental & Emotional Wellbeing strategy. To triage / screen and provide support to players with mental health issues and arrange onward referral in collaboration with the well-being team and club doctor Create and facilitate a mental health, well-being and life skills development programme for players. Help develop and deliver the footballHER plan - this incorporates all aspects of female health, performance, and well-being to develop a game tailored to female footballers. Help deliver the daily wellness monitoring for players with the performance and medical team. To work within a multidisciplinary team to provide personal development and welfare support across MUFCW Pathway

Player Care:

Lead on player care matters for MUFCW players. Communicate relevant information about player care issues to the appropriate staff. Manage any citizenship or community engagement activities. Manage all player departures from the club, supporting upon release and assisting in the transition of players to other clubs, employment, education or training. Work with players on further education and post-football career opportunities. Provide player care support to loan players. Serve as a primary point of contact for players regarding any personal or professional concerns. Provide translation services as needed for players and their families to facilitate communication and understanding. To be the designated safeguarding officer for Womens Football, liaising with MUFC Safeguarding Team

Work Pattern:

The role requires flexibility in working hours due to the dynamic nature of the games and training program.

Skills & Experiences:

Experience:

Previous experience in a player support role, customer service, or administrative position within the sports industry is preferred. Other desired experiences would stem from positions such as athlete liaison, performance lifestyle advisor, or player/ athlete care.

Skills:

Excellent communication and interpersonal skills. Strong organisational and problem-solving abilities. Ability to handle sensitive information with discretion and maintain confidentiality. Proficiency in multiple languages is a must Familiarity with visa application processes and relocation logistics.

Personal Attributes:

A proactive and adaptable approach to work. High level of empathy and cultural sensitivity. Strong team player with the ability to work independently when needed. Passion for sports and a genuine interest in player well-being.

What We Offer:

At Manchester United, we recognize that our people are at the heart of our success. That's why we offer a range of rewards designed to support your professional and personal well-being:

Annual incentive scheme

Wellness Support

with access to mental health resources, digital health checks, and & nutritionists through Aviva Digicare+ Workplace

Exclusive Discounts

through our United Rewards platform, giving you access to exclusive deals from the club and partners

Gym Facilities

in our onsite locations and opportunities for regular social events and team-building activities

Enhanced family Leave Benefits

and an opportunity to purchase additional holiday days

Enhanced Career Development

with access to professional learning platforms like LinkedIn Learning, and internal training programs

A Supportive Work Environment

that values diversity, equity and inclusion, and individual growth

Our Commitment to You:

At Manchester United, we believe that a diverse and inclusive environment makes us stronger. We are committed to building a team where everyone feels welcomed, valued, and empowered to contribute their unique perspectives. Diversity, equity and inclusion are at the core of our recruitment strategy, and we welcome applicants from all backgrounds.

Ready to Join Us?

If this sounds like the perfect role for you, please submit your application by Friday 25th July 2025.

Manchester United is committed to safeguarding children and vulnerable adults, and as part of this commitment, all candidates will undergo a Disclosure and Barring Service check and reference checks.

If you need any adjustments to help you perform at your best during the recruitment process, please feel free to contact us, and we will be happy to discuss them with you.

It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to you before applying for any of our roles. Your personal data will be processed on MU's behalf by Korn Ferry