Job Description

Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture
About this role
Location: Newbury or London - Hybrid
This is a fantastic opportunity to join the Corporate Functions Director's Office in VOIS, a service tower comprised of over 3000 people working across a broad range of services in Finance, HR, Data Analytics and Security. This role is pivotal in supporting internal governance methodologies, engaging with senior stakeholders, and driving strategic initiatives across Finance, HR, Data Analytics, and Security. Based in London or Newbury, the successful candidate will contribute to governance frameworks, data quality improvements, and project management, ensuring alignment with organisational goals and compliance standards.
What you'll do

• Collaborate with the Business Manager team on strategic projects working with the directors office, offering consultancy and end-to-end project management.
• Establish and manage the reporting and planning framework for the People stream within the Director's Office, covering live events, external speaking engagements, award nominations, video updates, newsletters, and associated communication channels.
• Monitor and assess governance risks, escalating issues and recommending mitigation strategies where necessary.
• Collaborate with cross-functional teams to embed governance principles into business processes and decision-making.
• Monitor and assess data quality, identify gaps, and implement strategies for continuous improvement.
• Translate business needs into data insights that support strategic decision-making
• Develop, implement, and maintain governance frameworks, policies, and procedures to ensure compliance with internal standards and external regulations.
• Continuously assess how the Director's time is allocated and provide actionable recommendations to enhance efficiency and effectiveness.
• Track and report on governance metrics, producing insights and recommendations for continuous improvement.

Who you are

• A detail-oriented professional with strong analytical and numerical skills.
• Experienced in project management; certification is an advantage.
• Skilled in breaking down complex problems into manageable solutions.
• Knowledgeable in governance frameworks, risk management, and compliance.
• Comfortable working across teams and time zones, with excellent communication and stakeholder management abilities.
• Proactive in identifying gaps and driving improvements.
• Proficient in MS Office, especially Excel, Visio, and PowerPoint, with experience in automating reporting and processes.
• Minimum of 2 years' relevant experience.

Not a perfect fit?
Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What's in it for you

• Annual bonus of 5%
• 28 days annual leave plus bank holidays, with options to buy/sell/carry over 5 days
• 5 charity days per year
• Maternity leave: 52 weeks (13 weeks fully paid, 26 weeks half pay)
• Private pension with up to 10% employer contribution (2:1 matching)
• Access to private medical and dental care, free health assessments
• Share save scheme
• Discounts on Vodafone retail, gym memberships, cinema, cycle to work, and season ticket loans

What skills you will learn

• Advanced governance and compliance methodologies
• Strategic project management and cross-functional collaboration
• Data quality assessment and improvement techniques
• Stakeholder engagement and influence at senior levels
• Automation of reporting and process optimisation using MS Office tools

VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

Skills Required