Job Description

Package Description Policy and Governance ManagerSalary: Up to 55,000

Location: Remote (with ad-hoc travel across England and Wales as required)

Car Allowance: 3,600 per annum + MileageJoin our team as a Policy and Governance Manager and play a vital role in shaping and safeguarding the operational and strategic governance of our organisation. You'll ensure our services are delivered to the highest standards by maintaining a robust policy framework, championing compliance, and driving quality improvement across all areas.Key Responsibilities:Lead the development, review, and implementation of Group-wide policies, ensuring legal and regulatory compliance. Maintain an up-to-date central library of policies with robust version control and audit trails. Establish and manage an annual policy review cycle, engaging stakeholders and ensuring accessibility and relevance. Monitor compliance with key policies and report regularly to senior leaders and governance committees. Oversee and maintain the Group's Governance Framework, including supporting governance committees and sub-committees. Manage the Group's risk registers, ensuring risks are identified, escalated, and mitigated appropriately. Coordinate learning reviews following serious incidents and ensure timely implementation of actions. Contribute to the development and implementation of the Quality Strategy and Quality Management System. Lead and evaluate quality improvement initiatives and ensure learning from incidents, complaints, and audits is embedded. Support services with inspection readiness, including mock inspections and internal audits. Maintain up-to-date knowledge of regulations (CQC, CIW, Ofsted, Estyn) and respond to sector consultations. Work closely with IT and Data Protection teams to support governance and data compliance (GDPR). Provide expert advice on governance and policy issues and deliver internal workshops and training. Present reports and analysis to leadership teams to support strategic decision-making. Lead and support organisational change initiatives related to governance, policy, and compliance.

Requirements:Extensive knowledge of the social care sector, including its legislative and regulatory environment.- Essential Proven experience in a governance, policy, or quality leadership role within health or social care.- Essential Strong understanding of risk management, quality assurance, and regulatory frameworks.- Essential Excellent communication, analytical, and report-writing skills.- Essential Ability to manage complex projects and lead cross-functional initiatives.- Desirable Strong stakeholder engagement skills and a collaborative working style.- Essential Confident in using data to inform decision-making and drive improvements.- Desirable

Why join Keys Group?Salary - up to 55,000 per annum Car Allowance- 3,600 per annum + Mileage Annual Leave - 32 Days annual leave, inclusive of bank holidays Career Progression - We have a whole world of opportunities available within the group. Many of our managers have progressed into Senior Leaders within our organisation DBS Check - we cover the cost of your DBS check and subsequent renewals Ongoing Training and Development - Supported by our award winning Learning and Development Team, you will receive ongoing training and development throughout your career Pension Scheme - start growing that pot for a healthy and happy retirement Wellbeing Support, Advice and Guidance - via our Employee Assistance Program though an online portal or over the telephone Staff Referral Scheme - earn a generous bonus for spreading the word and referring a friend to join our team EPIC Awards -All of our employees are EPIC in our eyes and do some incredible things each and every day. Each month, we recognise those that have shown that they really live by our values with EPIC awards and a fantastic prize on offer Discounts at Highstreet retailers, days out, gifts, holidays and even when buying a car - available via a Blue Light card and out HAPI app, save up to 50% with certain retailers

Keys Group are very proud to have signed the Armed Forces Covenant that means we have made a commitment to welcoming service personnel, veterans and military families into the group. We are delighted to have veteran friendly policies, offer a Veterans Peer Support Network within our teams and are able to offer Military Awareness and support to our colleagues.As part of our commitment, we will offer a guaranteed interview to current and former service personnel providing that they meet the criteria of the role that they are applying for. If you feel that you meet the criteria for this, please ensure that you have your military experience detailed on your CV for one of our resourcing team to get in touch,.charlotte.hale@keys-group.co.uk.