Job Description

We are currently recruiting a dynamic and detail-orientated Policy Intelligence Analyst.

As a Policy Intelligence Analyst, you'll be responsible for screening and investigating adverse policies identified through our counter fraud platforms. You will be working closely with our validation function, underwriting, pricing, and counter fraud to support group fraud prevention and investigation.

Role:

Policy Intelligence Analyst

Salary:

up to 31,000 depending on experience

Location:

Liverpool City Centre on a hybrid working basis

Working Hours:

37.5 hours per week, Monday to Friday 9:00am - 5:30pm

What you will be doing:

To investigate quotes and policies for fraud concerns including Bogus Intermediary / Ghost Broking, Identity Theft, Account Takeover Fraud, Fraudulent Documents, Payment Fraud / DDIC, Application Fraud, Fronting, Fraudulent Misrepresentation / Quote Manipulation Handle calls from policyholders/victims and other areas of the business Confident in presenting complex information in a clear and concise manner Contribute to the continued improvements of our counter fraud platforms Identification, Investigation & Prevention of policy fraud; with a focus on the intelligence cycle To assist in the promotion of data integrity across the business Provide continued feedback of both fraud rule sets and risk models Ensure strict adherence to company policies regarding TCF, GDPR and FCA regulations Help maintain and extend the Intelligence professional relationships with intelligence suppliers, professional bodies and law enforcement agencies

What we're looking for:

Knowledge of insurance and underwriting is essential Knowledge of fraud or financial crime screening and counter fraud platforms is beneficial Ability to work as part of a team with effective communication and analytical skills Personally energetic, dynamic, positive, enthusiastic with the ability to think laterally and act through reasoned decision making IT literate and have a strong understanding of Office based software Be reliable and accurate in all activities undertaken Good time management and organisation skills & the ability to consistently deliver against timescales and deadlines set

Grow with Acorn

At Acorn Insurance, we're proud of our Liverpool roots -- and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024.

We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share:

o We run through walls for our customers and each other o We challenge the status quo o We succeed when we help those around us succeed o We decide quickly when the smart thing to do is use our judgement

Benefits:

o 35 days' holiday (including bank holidays) with additional buy/sell options o 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! o Flexible benefits, including early access to salary via our internal platform o Hybrid working options to support work-life balance and individual needs o Recognition awards, social events & more

Our Commitment to our colleague's:

These aren't just words -- they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth:

o Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities o Menopause Friendly accredited - supporting every stage of life o? Armed Forces Covenant signatory - honouring those who serve o Great Places to Work 2024/25 - fostering an engaging and positive workplace culture o Best Place to Work for Development - proud to be investing in people's future o?o Best Place to Work for Women - breaking down barriers to women's career progression

If you're looking for a company with a strong culture, real career progression, and a people-first approach -- all rooted in the heart of Liverpool -- Grow with Acorn.

A Few Things to Know Before You Apply

We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind:

Checks & Clearances

All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard.

Visa Requirements

Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship.

We're Here to Support You

We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process--or once you're part of the team--just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work.