Job Description

Salary

32,654 - 35,235

Contractual hours

37

Basis

Full time

Region

Midlands

Package

Access to free healthcare cash plan and benefits, 26-32 days holiday package (exclusive of public bank holidays) and option to purchase additional leave. We will double you monthly pension contributions and have family friendly policies.

Job category/type

Administration

Date posted

13/06/2025

Job reference

REQ000511

Policy & Service Development Officer - Permanent

Strategy & Engagement

Salary Grade 6 i.e. 32,654 - 35,235 per annum

Full Time, 37 hours per week

We are an ambitious and progressive Council determined to be ranked among the best social housing providers in the Country. Exciting new opportunities have now arisen that will play a pivotal role in helping us to fully realise our aspirations and continue our improvement journey. So, if you are looking for a new challenge and would like to be a key member of our thriving housing team, we would welcome an application from you.



As one of two posts, you will work on our strategy, policy and regulatory preparation and development, irrespective of tenure, ensuring that residents are considered and taken into account. This involves monitoring the local housing market, addressing affordability, need, and standards, and contributing to new initiatives to improve housing services. You'll support the Council's strategic role, working with Registered Providers, Developers, landlords, and other agencies. You'll also assist in policy development, ensuring compliance with Regulator of Social Housing standards and readiness for inspections.

We're seeking an enthusiastic individual with a genuine interest in for customer service and client relations, knowledge of the housing sector, and a drive to improve services. You should have up-to-date knowledge of housing, relevant regulations, and best practices, with strong skills in analysis, project management, business process transformation, and meeting deadlines.

Excellent influencing, negotiation, and presentation skills are essential.

If you would like more information about the role, please contact Vanessa Cookson, Strategy & Engagement Manager on (01909) 533 533.

We offer a generous employee benefit package including 26-32 days holiday plus bank holidays, free healthcare cash plan, flexitime and so much more.

You can read about all our employee benefits

here

.

We value the diversity of our people and actively encourage applications from all sections of the community. We maintain fair and well thought out recruitment processes at every stage to make sure that everyone is treated equally.

Please select Apply Online to upload your CV and covering letter, highlighting your relevant experience, qualifications, skills and achievements.

Candidate Information Pack

Person Specification

Closing date: Sunday 13th July 2025

We reserve the right to close this vacancy early when we receive sufficient and suitable applications. Therefore, please ensure that you submit your CV as soon as possible so that you can be considered for this role.

Interview date: Monday 28th July 2025