Job Description

Pollution Prevention Technician

Date:

6 Jan 2026

Company:

DWR Cymru Cyfyngedig Welsh Water Plc

City:

Caernarfon

Address:

Caernarfon, Wales, GB, LL54 5UD

Job Requisition Number

8313

Work Type

Permanent

Job Function

Operational

Salary

32,436.00

Base

Dinas

Closing Date

23:59 on 20/01/2026

What you'll be responsible for

Assisting the Wastewater Catchment team to manage a substantial operational area to achieve regulatory, Health & Safety, financial, customer and environmental performance. Liaison and interaction with Natural Resource Wales Officers (NRW) during pollution incidents and keeping the NRW fully updated on progress of initiatives to reduce the occurrence of pollution incidents.



As a Pollution Prevention Technician, you will:



Resolve Customer related issues with regards to pollution incidents, taking ownership and resolving to a satisfactory conclusion.

Work with operational colleagues to identify pollution incidents requiring self-reporting and ensure timely reporting to NRW.

Investigate all Polfaxes received from the NRW and draw up suitable responses, actions & timescales.

Drive a positive pollution culture within your team, with a particular focus around pollution awareness and evidence gathering on incidents.

Liaise with Operational colleagues WWA and Capital delivery teams to ensure AGA risks are identified and fully understood.

Maintain a quality management system and achieve a high standard of internal and external audit compliance.

Ensure all activities are carried out in line with Health and Safety policies and Procedures.

Assist the Catchment team with external stakeholders to include active management of regulatory relationships e.g. NRW representatives and the Involvement and participation in various community groups when appropriate.

Representing the company during incidents with outside agencies such as the emergency services, EHO, Local government etc.

Provision of technical support to service providers and associated field staff.

Assess /negotiate pollution categorisation incidents with the NRW & Confirm whether pollution incidents are linked to Dwr Cymru assets.

Produce 10-day reports on all confirmed pollution incidents with a clear focus around root-cause analysis and repeat incident prevention, tracking subsequent actions through to completion.

Capital Maintenance - Identification of investment requirements to improve service and reduce costs supporting the overall DCWW Asset Strategy.

Monitor and review telemetry alarms and dashboards to pro-actively identify pollution risks. Carry out detailed investigations and make recommendations that reduce alarm activity and improve operational efficiencies.

Participation in a standby rota is required for the role.

Who you'll work with

Internal

Catchment Operational teams H&S Wastewater Assets Finance and Business Improvement teams Pollution Performance Manager and Pollution Champions

External

NRW / local authorities Emergency Planning & Steering Groups MP / AM and local councillors CCW General Public

About you

Knowledge, Skills & Experience

Full and valid driving licence Experience and knowledge of wastewater treatment and pumping operations Computer Literate, with experience of Window applications and SAP Ability to develop positive working relationships and to be seen as a highly credible representative of the business is required for this role Committed and hard working Able to assess risk and adopt a safe working practice to undertake task

Good to know

The successful candidate will be required to participate in a standby rota (1 in 5) Company vehicle will be provided




For more information on the role please contact

Dewi.Williams@dwrcymru.com

Benefits

As well as a market competitive salary, 33 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:
Variable pay schemes (your salary band will remain the same, but performance depending, you could receive an incremental within-band increase and a yearly incentive) Option to buy additional annual leave up to 5 days per year Enhanced employer pension contributions - Up to 11% employer contributions Free Mortgage Brokering Services Enhanced family friendly policies Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes Gym and fitness discounts as well as high street shopping Cycle to work scheme Discount off all Welsh Water visitor attraction centres and gift shops Car-leasing scheme and free on-site parking at all sites Health CashBack scheme and access to an online GP service An employee assistance programme for employees and their immediate family Many more can be found on our website.




Due to the nature of the industry, we require satisfactory references, post offer medical clearance, and a criminal records Basic Disclosure check on all new employees joining the business.



For some roles there may be additional checks and security clearance required, and this offer is subject to all checks being satisfied. You will receive further information on how to complete these checks via email once you have accepted this offer.

Who we are

D?r Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.



To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision. This is achieved by living our core values and demonstrating the core behaviours that underpin them. The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company's required security objectives.



We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work.



To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.



In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.


D?r Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT
D?r Cymru Cyf 2019.

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