Job Description

JOB PURPOSE

This is where More is Possible.

We're looking for someone to lead a team of poolside professionals (Pool Instructors and Lifeguards) to deliver a variety of pool related products and services that will maximise member experience, encourage repeat usage and subsequent, customer lifetime value.

We're open 7 days a week and you'll be required to work shifts that include both early and late working patterns and these shifts will be on weekdays and some weekends throughout the course of the month.

The Swim Program Manager role is a 24 hour position (Salary: 16,000) with the option to make up 16 hours additionally by Lifeguarding or Swimming Teaching.

What does the role involve?

A visible leader that consistently demonstrates our values through their behaviours

Develop a culture of high engagement, performance and growth by applying the principles of our leadership and coaching philosophy

Effective recruitment by selecting the right members for the pool team using a combination of competency and values-based criteria

Support and enable our teams throughout their career journey so they can be the best version of themselves

Take ownership for the entire pool environment, providing a team and member experience that is fun, engaging and compliant

Be the principal member of the Leadership team on days when required to perform Senior Manager On Duty Shifts

Ensure that you have a large enough, consistent and varied pool lesson program (child/adult) with enough participants to achieve pool revenue targets

Provide a consistent and varied pool programme that match the needs of our members and encourages repeat usage and high levels of member recommendations

What are we looking for?

The ideal candidate we are looking for to join our team has the following skills:

A role model who lives and breathes our Total Fitness Values on a daily basis

A successful track record of leading and managing a diverse group of pool professionals

A natural coach who takes pride in developing their team

Excellent communication skills and ability to communicate at all levels throughout the company

A genuine passion and active involvement in fitness and swimming

Level 2 Pool Teacher (essential- or equivalent experience) with extensive experience of delivering 1:1 and group pool lessons (child/adult) and Level 3 Swim Co-ordinator (desirable)

National Pool Lifeguard Qualified (desirable)

A talent for change management through successful implementation and sustainability

An early adopter of new initiatives

Strong commercial awareness and business acumen

Target and results driven

This role is subject to a DBS check

BENEFITS:

A place to turn your passion into action. Be part of a company that truly believes that everyone is better fitter

Receive invaluable training programs to help you reach your next step, whatever direction that's in

A team that has your back. You'll work hard but always be supported

Free gym membership with a plus one and children under 16,?plus 2 discounted memberships for family members or friends

28 days holiday including public/bank holidays

Workplace pension scheme

Discount on retail and cafe products

If you are interested then don't waste any time and apply now!

Job Types: Full-time, Part-time, Permanent

Pay: From 16,000.00 per year

Expected hours: 24 - 40 per week

Benefits:

Gym membership
Ability to commute/relocate:

Chester CH2 1AW: reliably commute or plan to relocate before starting work (required)
Experience:

People Management: 1 year (preferred)
Licence/Certification:

Level 3 Swimming Coordinator (preferred) Level 2 Swimming Teaching (required)
Work Location: In person