Bonus scheme
Private Medical Insurance
Health cash plan - Claim back medical costs
Rewards platform - Gym & high street discounts
25 Days Holiday (plus Bank Holidays)
Contributory Pension Scheme
Regular Pay Reviews
Life Assurance
Servicing, Parts and Accessories Discounts
Employee Assistance Programme
Staff Referral Scheme
Learning and Development
Enhanced Family Leave
Volunteering Opportunities
Onsite Parking
Porsche Centre Swindon are looking for a Service Quality Specialist to join our team and take ownership of quality control in the workshop. In this role you will be working closely with the workshop team to ensure that our customers are receiving a "right first time" service.
This role would suit an experienced Vehicle Technician who is looking to make their next move in the automotive industry and wants a new challenge.
We will also consider applications from candidates who have a strong Automotive Service background, for example an established Senior Service Advisor or Team Leader with robust Warranty experience and the confidence to support the workshop team to improve efficiency and productive.
Alternatively, if you have an in-depth understanding of quality control specifically in automotive vehicles, we would like to hear from you.
Key Responsibilities
Quality Control of vehicles
Warranty admissions
Adhering to Porsche regulations
Interacting with customers
An important part of this role includes overseeing Warranty admissions and ensuring they meet Porsche regulations, so a clear understanding of motor industry practices is essential.
Essential Skills and Qualifications
NVQ Level 3 or equivalent experience in the motor industry is preferred
Vehicle quality control experience would be very beneficial
Knowledge of warranty procedures and workshop systems is essential
Experience in an official manufacture would be beneficial
Full UK Driving Licence
We are looking for someone personable, with fantastic communication skills and the ability to drive a team forward. You should strive for operational excellence, be well organised and be able to demonstrate a strong attention to detail.
Our customers are as passionate about the Porsche brand as we are, so if you have the experience and enthusiasm to take on a new challenge we are looking for, we would be interested to hear from you.
We are happy to discuss your earning potential in relation to your experience and answer any questions you have about the role. Feel free to get in touch with us to find out more, or send us your application today.
Working at Porsche Centre Swindon
Located on Frankland Road, our Porsche Centre in Swindon is a short distance from the M4 motorway when you exit at Junction 16. As one of only six Porsche Classic Centres in the UK, Porsche Swindon has a wealth of knowledge about Classic models, as well as the latest technology and electric vehicles.
Porsche states that it is in the manual work that the true ability and real emotions can be found. By caring for both classic and modern sports cars, we are able to deliver extra attention to detail and knowledge of the Porsche brand to our customers. Dick Lovett has represented Porsche for over 50 years.
Working in the Service team
Working in the Service Team means that no two days are ever the same. As a member of our Service Team, whether you are front of house, assisting customers with their service enquiries, or behind the scenes assessing a vehicle's safety, you will be responsible for ensuring that our customers receive the very best customer service long after they've purchased their car or motorcycle from us.
Porsche Service Quality Specialist
Department Service
Closing Date 5th December 2025
Contract Permanent
Job type Full time
Salary Competitive
Location Porsche Centre Swindon
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