Job Description

About us

Rooted in local heritage, with a passion for first-class service, award-winning dining, and inspiring locations, the Cornwall Hotel Collection stands at the heart of Cornish hospitality. Comprised of three hotels - The Alverton's historic hillside hideaway, The Greenbank's enchanting waterfront setting, and The Falmouth's iconic Victorian landmark - excellence lies at the heart of all that we do, this is an exciting time to join the collection!

The Greenbank Hotel is searching for a Porter; the ideal candidate will play a crucial role in maintaining the cleanliness and organisation of our facilities while providing exceptional customer service.

Job Role

As a Porter at The Greenbank Hotel, you will be a key member of the front-of-house team, helping to ensure smooth operations and an outstanding guest experience. We are seeking applicants who pride themselves on attention to detail, with a passion for exceeding guest expectations.

Responsibilities

You will be able to work confidently as part of a team and individually. You will have stamina and a positive outlook towards your role. You will be of hardworking nature and flexible with the hours and shifts you will work. This includes evenings, weekends and bank holidays.

Key Skills

GCSE Maths and English Portering experience preferred but not necessary Excellent personal presentation Must be reliable and punctual Communicate effectively with the team and guests, including listening to instructions Passion for guest service, ensuring no request is ignored

Benefits

100% shared tips Full training Opportunities to grow and progress within our three hotels Staff discount across the group, including room rates, food and drink, spa treatments and free use of our leisure clubs (gym & swimming pool) Company Pension Contributions Uniform The chance to participate in charity fundraisers and environmental initiatives Staff rewards and parties
Job Types: Part-time, Permanent

Pay: 10.05-12.40 per hour

Benefits:

Company pension Discounted or free food Employee discount
Work Location: In person