Job Description

JOB TITLE

- Porter

DEPARTMENT

- Concierge

CONTRACT TYPE

- Full Time - Permanent

RATE OF PAY

- 12.22 plus excellent benefits!

HOURS

- 37.5 hours over 5 days

LOCATION

- Newport NP18 1HQ

ID

- REQ5859

OVERVIEW -

Join the 'Greatest Story in Hospitality' by becoming one of our 'Hospitality Heroes' as a Porter just one of the fantastic opportunities we offer from 'Manor to Marina'.

OUR IDEAL HERO WILL HAVE -

A naturally friendly and approachable personality Reliability, punctuality, and a proactive attitude Excellent communication and interpersonal skills A full driving licence is preferred Previous experience in a guest-facing role is desirable

IMPLEMENTING OUR 'YES, WE CAN' PHILOSOPHY, YOU WILL -

Provide a warm, professional, and friendly welcome to all guests Assist with luggage handling, room deliveries, and guest inquiries Offer concierge services, including transport arrangements and local recommendations Maintain immaculate presentation and ensure the highest standards of guest service Support the Concierge team in creating a smooth and enjoyable guest experience

BE RECOGNISED AND REWARDED -

As one of our 'Hospitality Heroes' you will receive a host of Company benefits such as -

Access to career development training from day one Discounts on food & beverage and hotel stays Discounted leisure membership Free GP virtual appointment service 24/7 wellbeing helpline NEST pension scheme Social Club Staff appreciation events Monthly and end-of-year awards

GROW WITH US -

As a Celtic Collection employee, you will be able to say -

I am equipped, trained, and supported to do THE BEST JOB I CAN I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY

RECRUITMENT INFO -

In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.