Job Description

Support the porter services supervisor and porter team leader in supervising the provision of porter and security services delivery that are managed from a Facilities control centre based at the hospital. And ensuring a high quality service is delivered to patients, staff and visitors in accordance with service specifications. Post holder will be required to perform supplementary duties to respond to service needs and that are appropriate to the Facilities services and in line with their grade.
Main duties of the job
Provide a full range of operational porter services 24/7. Prioritise and respond to security incidents where required and provide a porter/security service at other local health sites where detailed in the post assignment instructions.
Report to the porter services duty supervisor and the police any individuals reported or discovered committing criminal offences on health board premises in accordance with health board security policy and procedures.
To undertake the day-to-day routine duties the post holder is required to use various types of equipment and audit tool and communication devices supplied by the facilities department.
Provide building security, lock down and security patrols internally and externally. To respond to site CCTV and alarm systems. Provide mobile security to other cwm taf sites where alarms are activated.
In the event of a major incident or to support adverse weather or other Facilities services contingency, the post holder may be required to be called into work outside of normal working hours to support the porter services manager in managing the contingency when and where required.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:

• We listen, learn and improve
• We treat everyone with respect
• We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Details
Date posted
13 February 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
25,313 to 26,999 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
110-EA021-0226
Job locations
Royal Glamorgan Hospital
Ynysmaerdy
Llantrisant
CF72 8XR
Job description
Job responsibilities
As defined in the job description - to provide a full range of operational porter security services 24/7. Job description
Job responsibilities
As defined in the job description - to provide a full range of operational porter security services 24/7.
Person Specification
Experience
Essential

• Prior work experience of porter security or transport services within the health sevice

Desirable

• Working iwthin a busy customer focused and productive work environment (preferably within a healthcare setting

Education/Qualifications/Training
Essential

• Full driving license
• Training equivalent to SIA accreditation certificate of training

Desirable

• Conflict resolution, physical restraint qualification
• CCTV operators qualification

Knowledge
Essential

• Knowledge of confidentiality compliance

Desirable

• Basic knowledge of porter or transport, waste, security services, healthcare porter services
• Welsh language speaking/listening skills at Level 3 or above

Person Specification
Experience
Essential

• Prior work experience of porter security or transport services within the health sevice

Desirable

• Working iwthin a busy customer focused and productive work environment (preferably within a healthcare setting

Education/Qualifications/Training
Essential

• Full driving license
• Training equivalent to SIA accreditation certificate of training

Desirable

• Conflict resolution, physical restraint qualification
• CCTV operators qualification

Knowledge
Essential

• Knowledge of confidentiality compliance

Desirable

• Basic knowledge of porter or transport, waste, security services, healthcare porter services
• Welsh language speaking/listening skills at Level 3 or above

Skills Required