Job Description

Our Technology and Data team is all about creating, testing, and maintaining technology platforms, products, and services. We make sure systems run smoothly, perform well, and are always getting better to keep up with changing business needs.



As the Business Change Manager, you will manage IT Business Change initiatives in the Hotels and Restaurants technology tower. You will support the development and delivery of the change management approach for our Ops task management solution (Whitbread's Co Pilot) and other applicable technology changes across the H&R tower. You will work alongside the Senior Business Change Manager to evolve change methodologies to support a Product/Tower way of working across Whitbread.

Role:

Business Change Manager

Salary:

Up to 75,000pa

Contract Type:

Full-Time and Permanent

Location:

Field Based - National



Why You'll Love It Here

Car or Car Allowance Bonus of up to 30% Healthcare: Individual & Family BUPA healthcare 10% matched pension Discounts: Up to 60% discount on Premier Inn stays and 25% discount on our Restaurant brand

Check out all our benefits here:

https://www.whitbreadcareers.com/about-us/benefits/

What you'll be doing:

You'll be responsible for the execution of detailed and complex Change Plan with a key focus on quality comms, engagement and training materials and deliver Change into the organisation through advisory and application of best practices in change management Effectively identify and manage senior stakeholders in the interests of business change delivery as well as communicating progress on programmes / projects proactively and work with the respective functions and subject matter experts to deliver programme change in a joined-up manner with the wider business You'll define and manage appropriate governance, controls and reporting and work collaboratively and support Project and Programme Managers, communicating progress to senior stakeholders and peers. Present business change initiatives / plans to the appropriate stakeholders and boards as required for steer, approval, costs and benefits and support and co-ordinate the definition through collaboration within the business including working and engaging with third parties internal / external to deliver project objectives

What you'll need:

In-depth understanding of Business Change Methodology and lifecycle. Extensive experience in applying change management frameworks Extensive experience in managing complex stakeholder groups across a project lifecycle and influence at a senior level Demonstrated experience of managing and leading complex Business Change workstreams across technology enabled change programmes. Experience of leading & implementing Impact Assessments, Business Change Strategies, Communications planning and Business Readiness plans. Full, Clean UK Driving Licence

Join our Business Change Team



Through collaboration, passion and hiring the smartest minds, our Technology team builds products and services that are used by 38,000 of us at Whitbread and millions of guests. Everything from an eCommerce website that handles 2 billion in transactions per year, applications that are scalable across our 1,200 hotel and restaurants, devices that enable our teams and guests to have a seamless experience, all whilst keeping data secure. Together we're building the hotel of the future.