Job Description

Portfolio Capacity and Demand Lead

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Lead strategic resource planning across NFU Mutual's Enterprise Change Portfolio
Drive data-led decision making and optimise resource utilisation
Hybrid working model with flexibility to work from home and our Stratford-upon-Avon office.


At NFU Mutual, Change is where strategy becomes reality. Our mission in Change is to deliver business outcomes for NFU Mutual and our members. More than just delivering projects, we make a real difference. Guided by values that put the portfolio first and champion collaboration, we work as one team with direct access to senior leaders and the trust of the executive. With spend on our multi-million-pound portfolio higher than it's ever been, we can confidentially deliver outcomes for our award-winning business. From large-scale transformation to fast-paced initiatives, we bring the end-to-end expertise, from building the strategic change roadmap through to supporting the business until change is fully embedded.

Being a great place to work is at the heart of our company strategy. We invest in our people, supporting them to build their skills and develop their careers. If you want to shape meaningful transformation while growing your own future, now is the time to join us.

About the role

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Are you passionate about aligning strategic goals with resource capabilities? As our Portfolio Capacity & Demand Lead, you'll play a pivotal role in ensuring NFU Mutual's Enterprise Change Portfolio is resourced to succeed. This is a strategically important role that leads proactive capacity planning across the business and Group Change, enabling delivery teams to operate effectively and efficiently. You'll be at the heart of shaping how we forecast, manage, and optimise resources to support transformational change.



In this leadership role, you'll be responsible for evaluating and sequencing portfolio resource requirements, identifying pinch points, and developing contingency plans to ensure delivery continuity. You'll work closely with resource gatekeepers and the Group Change Leadership team to forecast and validate resource needs, manage demand plans, and contribute to financial planning.



Your insights will support effective governance and decision-making, ensuring that resource-related data drives strategic outcomes. You'll also lead and develop a high-performing team, fostering talent and succession planning to build a strong pipeline for Group Change.



Key responsibilities include:



Leading critical assessments of portfolio resource needs and sequencing recommendations.
Engaging with business resource gatekeepers to forecast and validate capabilities.
Identifying and mitigating resource pinch points across the business.
Managing Group Change resource and demand plans, including budget alignment.
Providing timely, accurate data to support governance and decision-making.
Leading and developing a team to deliver strategic resource planning.

Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

About you

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You'll bring a blend of technical expertise and strategic leadership to this role. Your experience in capacity planning, data analysis, and forecasting will be complemented by strong stakeholder engagement and communication skills. You'll be confident in managing complex resource plans and influencing senior stakeholders to drive outcomes.



Essential skills and experience:



Proven experience in capacity planning and resource management across portfolios
Strong analytical skills with proficiency in tools such as Excel and Power BI
Experience in forecasting models and data-driven decision-making
Effective project management and budgetary control
Excellent stakeholder engagement and communication abilities
Strategic thinking and problem-solving capabilities
Demonstrable leadership experience across cross-functional teams

Qualifications:

Management of Portfolios Practitioner (Essential)
Scaled Agile (SAFe) Lean Portfolio Management (Desirable)
APMG Better Business Cases (5 Case Model) (Desirable)
Management of Value Practitioner (Desirable)
At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.



We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

Benefits and Rewards

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When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:



Salary up to 75,000
Annual bonus (up to 25% of salary)
Contributory pension scheme, up to 20%, including your 8% contribution
28 days annual leave + bank holidays + buy/sell/save holiday trading scheme
A Family Friendly policy that helps you balance your work and family responsibilities
Private medical insurance + options to add family members
Access to savings at High Street brands, travel and supermarkets
20 contribution to a monthly gym membership - subject to T&Cs
Health and wellbeing plan - cashback for dentist, opticians, physio and more
Employee Volunteering - volunteer in the community for one day each year
Unlimited access to Refer a Friend 500 bonus scheme
Life Assurance cover of 4 x salary
Employee discounts of 15% on a range of NFU Mutual insurance policies.
Salary sacrifice employee car scheme - subject to eligibility

Working at NFU Mutual

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We're one of the UK's leading general insurance and financial services companies. For over 110 years we've put our customers at the heart of everything we do. Our people are just as important to us.



We pride ourselves on being "a great place to work" and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only Insurer to feature in the LinkedIn Top 15 Companies 2025 list of 'Best midsize employers to grow your career in the UK', the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025.



We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.

Stratford-upon-Avon

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Tiddington Road

Stratford-upon-Avon

Warwickshire

CV37 7BJ


Visit the Stratford-upon-Avon (Tiddington) office

Vacancy managed by

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Jen Ingram