Job Description

Ref Number

B01-05304

Professional Expertise

IT and Digital

Department

Vice-President (Operations) (B01)

Location

London

Working Pattern

Full time

Salary

68,284-76,244

Contract Type

Permanent

Working Type

Hybrid

Available for Secondment

No

Closing Date

27-Jan-2026

About us

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UCL is a world-leading teaching and research university, often ranked in the top ten in the world with an annual turnover of well over 1 billion. Part of UCL's vision is to take on the hardest global challenges.



The Information Services Division (ISD) is the primary provider of IT services to UCL. We support and enhance learning, teaching, research and administrative processes by providing information- and technology-related services to over 50,000 staff and students of UCL and associated institutions.



Our ambition is to be the leading IT services group in the HE sector and we are growing our team's capability in experience/UX, agile development, security, cloud, service management and partnering.



We are modernising our technology foundations, digitising the processes of the university to transform experience for students and staff, and partnering across the university to drive differentiation in UCL education and research.

About the role

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Within ISD, this role is part of the Portfolio and Product Delivery department. Our purpose is to manage the delivery of technology change, partnering with colleagues across UCL.



As a Portfolio Delivery Manager you will support, coach and enable a portfolio (a group of cross functional agile teams) to deliver the portfolio's strategic goals and each product or platform roadmap. You will lead and facilitate collaborative agile ceremonies, including quarterly planning events, striving to identify and eliminate risks, dependencies and impediments, while ensuring quality is built in.



You will work closely with key senior stakeholders across the university, proactively communicating and collaborating with them. You will also partner closely with consultancies and external vendors. A thought leader, you will also line manage Agile Delivery Managers, building capability within the delivery management group and you will coach members of the wider team in their adoption of Agile ways of working.

About you

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To be successful in this role you must have extensive agile delivery experience at programme or portfolio level, including experience of transitioning waterfall projects to agile methodologies and experience coaching team members in agile ways of working.



You have excellent facilitation, collaboration and communication skills and your interpersonal skills, including the ability to persuade and influence stakeholders, are exceptional. You are naturally curious, several steps ahead of the teams and able to anticipate and plan for challenges in advance.



You are always looking to continuously improve, both individually and across the teams you work with. You have extensive experience using JIRA and other collaboration tools and are meticulous with the budgeting and financial management side of delivery too.

What we offer

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As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:


41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days) Additional 5 days' annual leave purchase scheme Defined benefit career average revalued earnings pension scheme (CARE) Cycle to work scheme and season ticket loan Immigration loan Relocation scheme for certain posts On-Site nursery On-site gym Enhanced maternity, paternity and adoption pay Employee assistance programme: Staff Support Service Discounted medical insurance

Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more.

Our commitment to Equality, Diversity and Inclusion

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As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.



We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce.



These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.