We are looking for a committed and enthusiastic individual to join our team as a post office clerk . As a Post Office Clerk you will be required to work as part of our post office driving customer service; excellent interpersonal and communication skills are essential for this role as you will be working closely with the customers and other members of your team to maximise sales. Although sales are important we want our customers to enjoy visiting our shop and ultimately come back again, it is your job to provide help and assistance to the customer and ensure they find everything they need whilst they are in our store. Product and service knowledge is essential for you to respond to customer enquiries and also make appropriate recommendations.
Here's What You Can Expect to be Doing
Maximising sales by delivering excellent customer service
Controlling costs and waste
Till operation and cash handling
Selling financial products and services to meet targets
Selling stamps and dealing with letters and parcels
Paying out pensions and benefits
Processing bill payments, car tax payments, vehicle registration, and passport and driving licence applications
Selling travel insurance and foreign currency
Controlling and replenishing stock levels
Maintaining security within the store according to Company procedures
Ensuring that all store standards including customer service, health and safety are maintained.
General cleaning duties
Maintaining and updating administration in accordance with the existing procedure
Previous experience in post office is desirable
Helpful, friendly and comfortable working with the public
GCSE Maths and English at grade C or above (or equivalent)
To be enthusiastic, committed and self-motivated
To be able to work as part of a team but also on their own initiative
Job Types: Full-time, Permanent , Contract
Salary: TBC
Job Types: Full-time, Permanent
Pay: 12.21-12.25 per hour
Work Location: In person
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