Job Description

Job Summary

We are seeking a dynamic and customer-focused Post Office Counter Clerk to join our team! In this vital role, you will serve as the first point of contact for customers, providing exceptional service at the post office counter. Your energetic approach and organizational skills will ensure smooth operations, efficient handling of transactions, and a welcoming environment for all visitors. This position offers an exciting opportunity to be part of a community-focused organization dedicated to delivering outstanding postal services with enthusiasm and professionalism.

Duties

Greet customers warmly and assist with a variety of postal services including mailing, shipping, and package handling. Process transactions accurately using computer systems such as QuickBooks and other office management software. Manage multi-line phone systems to answer inquiries, provide information, and direct calls appropriately. Handle data entry, filing, and record-keeping tasks to maintain organized customer and transaction records. Support office management duties such as calendar management, appointment scheduling, and general administrative support. Ensure adherence to phone etiquette and customer service standards to foster positive interactions. Perform proofreading and clerical tasks like document review, billing, and updating customer files efficiently.

Experience

Previous office experience or clerical experience in a customer service environment is highly preferred. Excellent organizational skills with the ability to multitask effectively in a fast-paced setting. Experience in handling till systems, data entry, filing, and proofing documents will be advantageous. Join us as a Post Office Counter Clerk where your enthusiasm for helping others meets your knack for organization! Be part of a team that values energetic service delivery, clear communication, and community engagement--making each day rewarding while supporting the seamless operation of essential postal services.
Job Type: Part-time

Pay: 12.21-13.00 per hour

Expected hours: 32 per week

Benefits:

Company pension Employee discount On-site parking
Work Location: In person