Job Description

Contract: Full-time or part-time
Weekend Availability: Required
Experience: Minimum 2 years retail, post office or banking experience preferred
DBS Check: Enhanced DBS required

Who are we?
At South Coast Retail, we're proud to deliver essential Post Office and retail services across South West England. Our branches are trusted hubs of the community, offering everything from bill payments to everyday essentials, always with a friendly, professional touch.
We're on a mission to set new standards in customer service and branch excellence. That means investing in great people, creating supportive workplaces, and staying committed to quality in everything we do.
Join us and be part of a growing team that puts community and customer care at the heart of its success.

What are we looking for?
We are looking for energetic, customer-focused people to join us as Retail & Post Office Assistants. If you thrive in a fast-paced environment, love helping people, and pay close attention to detail, you will fit right in.
As part of the team, you'll:
Serve customers at the Post Office counter, including handling mail, parcels, bill payments, banking services, and identity checks
Provide knowledgeable support on Post Office products and services, ensuring accuracy and compliance
Process cash, card, and cheque transactions confidently and securely
Maintain high standards of stock presentation and keep retail areas clean, tidy, and well-organised
Assist with daily branch checks, including cashing up, cash lifts, and safe counts
Support customers with queries in a calm, friendly, and professional manner -- even at busy times
Deliver outstanding service with a smile, every time
Work closely with a friendly team to keep things running smoothly

We're looking for someone who:
Has at least 2 years' retail experience (Post Office experience is a bonus, but not essential)
Is enthusiastic, friendly, and a natural problem-solver
Has excellent communication and numeracy skills
Physical fit enough to be able to lift and move parcels
Has the right to work in the UK
Is able to pass an enhanced DBS check

Why Work With Us?
Competitive pay & government pension scheme
Full Post Office training provided
Fast-track career development (we love promoting from within)
Supportive and fun team culture

Please note: Our branches operate Monday to Saturday, and shift patterns may vary each week depending on business needs.

Job Types: Full-time, Part-time

Pay: 12.21-12.71 per hour

Benefits:

Company pension Employee discount
Work Location: In person