Job Description

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About the role:

Our Branch Managers are the pillars that keep our Post Office's thriving. They are known for putting customers first and for inspiring their branch team to deliver a memorable shopping experience. You will not just be a branch manager, but you will play an active part in engaging and building relationships with your community.

What makes us different? We invest a third of our profits in our members and a third in our community support initiatives. In a profit-driven world, we are the difference.

We're proud to be owned by our members, and we'd love to be owned by you.

As a Post Office Branch Manager, you will:



Take overall accountability for your store and team, ensuring a great customer experience is being delivered and highest standards are being adhered to Provide excellent leadership to your team to create a high-performance culture Be a positive role model to the team and advocate the co-op values Lead the team to drive sales, memberships and community engagement Drive people related activities such as training, development and performance, whilst still being hands on within the store when needed Be actively involved with social initiatives and volunteering hours to support your local community

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Who are we looking for?

To be a successful candidate for this role you will need:



Experience within management, preferably in a retail or sales setting Strong leadership experience and ability to inspire teams through leading by example To be customer focused, in order to deliver effective and efficient store experiences Commercial and business acumen Natural ability to listen, interact and communicate with customers and team members To be self-assured, organised and able to multi-task
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What can we offer you?

Joining us means you will be part of something amazing and it also means you will have access to great benefits including:


60% discount on your childcare fees. Save 20% on your food shopping expenses. Get up to 500 off your next holiday. Benefit from Wagestream - our financial wellbeing app. Earn paid volunteering hours to give back to your community. Access GroceryAid for dedicated colleague mental health support. Engage in full training and accredited development programs.



Don't miss out on this opportunity to start your journey with us today! Apply now!