Job Description

We are looking for an enthusiastic individual with excellent communication and customer service skills to deliver great service in our Shop and Post Office.


Post Office experience is preferred but not essential, as full training will be provided.


The ideal candidate will have previous experience in a customer-facing role, strong communication skills, and a high level of numeracy. A positive attitude, attention to detail, and the ability to work well both independently and as part of a team are essential.


In this role, the customer is at the heart of everything we do. You will be expected to demonstrate excellent product knowledge and highlight promotions and services available through Post Office Limited.

Key Responsibilities:

Delivering excellent customer service at all times Accurately processing transactions and providing information on Post Office services Promoting products and offers that match customer needs Assist in the day-to-day running of the Post Office counter Ensuring all procedures and compliance standards are met Working as part of a wider team to ensure a high standard of service and efficiency Providing exceptional customer service with a smile Operating checkouts and handling cash transactions accurately Stock replenishment across all departments, including Produce, Fresh Foods, and Dry Goods Checking date codes and ensuring high-quality standards throughout the store Supporting your teammates and working together to meet store goals Using your own initiative to make decisions that benefit our customers and the business

About The Role

Requirements:

Strong communication and interpersonal skills High level of numeracy and attention to detail Previous customer service experience Willingness to learn and take initiative Flexible availability, including weekends as required Must hold a UK/NI address for 5 years as required for Post Office vetting

Benefits:

Company pension Employee discount Full training provided Supportive team environment

If you're passionate about helping people and thrive in a busy retail environment, we'd love to hear from you.


Apply today to become part of the McBrides team at Chanterhill.

Required Criteria

Skills Needed

About The Company

McBride Retail Group is a prominent independent Spar retailer in Northern Ireland, with a history spanning over three decades. The company was founded by Peter McBride in 1988 with a single store and has since grown to operate 16 successful locations. This expansion has established the group as a significant local employer, providing over 550 jobs.


Dedicated to serving its local communities, McBride Retail Group's portfolio includes Spar convenience stores, in-store concessions, and two ICE Off-Licence stores. The organisation is known for its strong focus on community engagement, including a commitment to supporting local suppliers and actively participating in charity work and sponsorships. The company's ongoing investment in its stores ensures a modern and high-quality shopping experience for its customers.

Company Culture

McBride Retail Group cultivates a company culture focused on community, collaboration, and continuous improvement. The organisation is deeply integrated into the local communities it serves, with a strong emphasis on giving back through charity fundraising, sponsorships, and supporting local suppliers.


Internally, the company prioritises a supportive and inclusive environment where every team member is encouraged to contribute to the company's success. McBrides also invests in its people by providing opportunities for development and growth, with a focus on creating a rewarding work experience that supports professional ambition and teamwork.

Company Benefits

Advanced Care Services is dedicated to providing a supportive and rewarding work environment for its team. The organisation offers flexible work schedules to accommodate different lifestyles and personal commitments. Employees receive paid annual leave and benefit from a company pension scheme. To support professional growth, Advanced Care Services invests in its staff through ongoing training, including opportunities to complete NVQ courses, specialised training, and internal career progression. These benefits, combined with a positive and supportive team environment, ensure that care assistants and support workers feel valued and can make a meaningful difference in the community.


Vacation, Paid time off, Flexible schedule, Referral bonus, Competitive salary, Long service recognition, Wellbeing Scheme, Culture of recognition, Progression opportunities

Salary

12.21 per hour