Job Description

We are happy to consider flexible working options in line with the requirements of the role.


When you're with us, you're not only working for the University. You're working for people in our local communities and beyond, who benefit from our teaching, research and social responsibility. Here, no matter what your role or responsibilities, everyone works together with one common goal.


The role is to support our postgraduate research admissions processes and ensure that our applicants and offer holders have an excellent experience and introduction to the University.


We are looking for enthusiastic people to be part of our admissions teams supporting our applicants and programme teams, working collaboratively in accordance with good customer care principles. Alongside processing applications and acting as a first point of contact for queries, you will also support open days and visit days (either on-campus or virtual), interviews and confirmation and clearing activities.


The successful candidate will bring proven experience and current knowledge of Recruitment and Admissions within a Higher Education, customer-facing office environmentideally with a focus on Postgraduate Research student administration.


We are seeking individuals who thrive in a dynamic team setting, enjoy engaging with and supporting a diverse range of people, and demonstrate a flexible, customer-focused approach.

Key attributes for this role include:

The ability to work independently whist also motivating and supervising a team. Strong problem-solving skills and a proactive mindset. Excellent organisational abilities and a high level of accuracy in all aspects of work. Adaptability to evolving systems, platforms, and processes. Effective communication skills across both face-to-face and virtual channels.

This is a fast-paced role that requires resilience, initiative, and a commitment to delivering high-quality service in a changing environment.

What you will get in return:

Fantastic market leading Pension scheme Excellent employee health and wellbeing services including an Employee Assistance Programme Exceptional starting annual leave entitlement, plus bank holidays Additional paid closure over the Christmas period Local and national discounts at a range of major retailers

As an equal opportunities employer we support an inclusive working environment and welcome applicants from all sections of the community regardless of age, disability, ethnicity, gender, gender expression, religion or belief, sex, sexual orientation and transgender status. All appointments are made on merit.


Our University is positive about flexible working you can find out more here


Blended working arrangements may be considered.

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

Any CV's submitted by a recruitment agency will be considered a gift.

Enquiries about the vacancy, shortlisting and interviews:

Name: Sandra Kershaw


Email: sandra.kershaw@manchester.ac.uk

General enquiries:

Email: People.recruitment@manchester.ac.uk

Technical support:

https://jobseekersupport.jobtrain.co.uk/support/home

This vacancy will close for applications at midnight on the closing date.

Please see the link below for the Further Particulars document which contains the person specification criteria.

Please be aware that due to the number of applications we are unfortunately not able to provide individual feedback on your application.