Job Description

Account Manager (Consumer Lifestyle PR)
Department: PR & Influence
Location: London
Contract type: Fixed-Term Contract (12 months)
Full Time/Part time: Full Time
Reporting into: Business Director
About Ogilvy:
Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. Ogilvy UK specialises in bringing together brand advertising, customer experience marketing, PR, influence and consulting, all fuelled by Behavioural Science. Our world-class award-winning creative campaigns deliver solutions for clients including Sainsbury's, Argos, Mondel?z International, Unilever, TK Maxx and Pernod Ricard. In 2023, Ogilvy UK celebrated their 75th anniversary and was the most awarded agency in Europe. Ogilvy is home to the largest influencer marketing practice globally, and hosts the world's biggest festival of behavioural science and creativity, Nudgestock - now in its 12th year.
The Role:
We're seeking an experienced and enthusiastic Consumer Account Manager to join our Consumer PR team.
You'll play a pivotal role across two accounts, a large tech brand and a tourism brand, managing press office functions, developing and executing creative campaigns and events, and cultivating strong relationships with clients, internal teams, and media.
We're looking for someone passionate about creativity and innovation, who embraces diverse perspectives, with a strong interest in consumer lifestyle, and a commitment to delivering exceptional client results. Collaborating closely with clients, you'll understand their goals and translate them into impactful consumer campaigns and effective press office strategies. Key responsibilities include proactive and reactive media relations, strategic client counsel, and end-to-end campaign delivery.
The ideal candidate brings consumer lifestyle expertise, established press contacts, and a proven track record in consumer PR, including managing press offices, complex campaigns, PR retainers, and junior team members. Essential skills include excellent communication, interpersonal, organisational, and project management abilities, along with a creative mindset and the ability to generate innovative ideas that drive client success. This is an exciting opportunity to join a dynamic agency and talented team.
Key Responsibilities:

• Manage a portfolio of client accounts, overseeing press office functions and executing consumer PR campaigns, including budget and timeline management, to ensure client satisfaction.
• Maintain a finger on the pulse of the news agenda, particularly within the tech, lifestyle and cultural spaces, to drive compelling client communications tactics.
• Build and maintain strong relationships with clients, serving as their day-to-day point of contact and source of advisory.
• Build and maintain strong relationships with key journalists across UK national and consumer lifestyle media.
• Lead proactive and reactive media relations, securing coverage for clients across a broad range of publications.
• Write compelling press releases, briefing notes, messaging and pitches that fit the clients' tone of voice and ladder up to agreed communications strategies.
• Collaborate with cross-functional teams, including creative, strategy, analytics, and influence to manage and execute multi-channel consumer PR campaigns.
• Monitor and analyse campaign performance using data to inform decision-making and optimise campaign effectiveness.
• Mentor and develop junior team members, providing guidance and support.
• Support senior team members with planning, including providing background research and media landscape expertise.
• Ensure compliance with internal processes and procedures, including timesheets, invoicing, and project management tools.

Requirements:

• At least one year's experience at Account Manager level.
• Proven experience delivering consumer campaigns and events with high profile talent, press and influencers.
• Strong network of media contacts with a passion for, and proven experience in, the consumer lifestyle sector.
• Strong understanding of the consumer media landscape, including new trends and social media.
• Strong writing skills with experience creating press releases and compelling media pitches.
• Experience managing press office retainers and large-scale PR campaigns.
• Excellent communication, project management, and organisational skills.
• Experience in a fast-paced agency environment is preferred.
• Demonstrated experience in building consistently productive relationships.
• The ability to remain optimistic under pressure.
• Strong experience in key stakeholder management.
• A creative outlook with the ability to maximise project potential by keeping abreast of and utilising new industry developments and technology.

How we help you Thrive:

• 25 days annual leave + 1 Volunteer Day
• Bupa Healthcare
• Enhanced Maternity, Adoption and Shared Parental Leave
• We have a Flexible Working Model with core working hours: 10am - 4pm
• A 1.5:1 Matching Pension Structure
• Wellbeing and Health: Up to 25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year
• Season Ticket Loan and Cycle to Work Scheme
• Life Assurance

Our ambition is to attract the very best diverse talent to Ogilvy, and to be the employer of choice in the UK. We want everyone to feel welcome when they join us, and once they're here, for them to want to stay with us, grow their career, and to feel they belong with us.
We are an equal opportunity employer and we're committed to creating an inclusive, welcoming environment for anyone who wants to work at Ogilvy. We believe that for creativity to flourish, everything about how we work must have diversity at its core. Your race, colour, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability, or veteran status have no bearing on our hiring decisions. If you have a disability or special need that requires accommodation, please let us know and we will do everything we can to accommodate.
At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.
We believe in building powerful teams with purpose. This means hiring and nurturing talent across all races, ethnicities, religions, abilities, sexual orientation, and gender identities - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.
Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.

Skills Required