Job Description

Job summary

Are you great at communicating, highly motivated, well organised with the ability to perform effectively under pressure? Are you able to work flexibly and multitask?

Would you like to be part of a brand new role within our practice where no two days are the same - from booking patient appointments, sending referrals, processing medical correspondence to signposting patients to appropriate services. We are looking for an experienced, dynamic team player to join our friendly practice team!

This post is for 20 hours per week, working the following shift pattern -

Monday - 8:15am - 18:30pm

Tuesday - 12:45pm - 18:30pm

Thursday - 13:30pm - 18:30pm

Extended hours may be required to cover to annual leave.

Closing Date: 26/09/2025

Interviews for this role will take place on Thursday 9th October 2025.

We appreciate the interest of all applicants; however, those who have previously applied will not be considered for this role.

Main duties of the job

The Practice Care Coordinator will work collaboratively across all administrative areas within the practice. This is a varied key role to include being the first point of contact to patients and visitors. Aswell as communicating with external secondary services to process and action requests. Ensuring a professional, efficient, seamless service is provided to all our patients.

Overview of your organisation

We are a thriving practice, based over 2 sites - with a well established team, including six GP partners, salaried/retained GPs, ANPs, Multiskilled Nursing Team, Pharmacy, Wellbeing Team and Mental Health Nurse. All supported by a fantastic Care Navigation and Admin Team. Providing high quality primary healthcare to a rural population of over 13,280 patients. We are innovative and forward-thinking practice and like to work collaboratively with our team and external partners to provide the best possible care to our patients.

Our practice is a friendly welcoming place to work, where you will feel part of a strong and supportive workforce. We pride ourselves on staff wellbeing. This being fundamental to the ethos of the Practice.

We offer an attractive annual leave entitlement, regular one to one meetings and yearly performance and development reviews. Birthday leave, paid sick leave after probationary period, and paid dependency leave (subject to management discussion). We also offer various social events throughout the year.

The Practice is an equal opportunities employer, and will not discriminate on the grounds of disability, sex, sexual orientation, race, religion or similar belief, or age.

For more information on this role, please visit NHS Jobs.

Applicants applying for this role currently registered at Gillingham Medical Practice will be required to register with neighbouring practice if successful.

If you have not heard back from the Practice within 2 weeks of the closing date, please assume you have not been successful.

Job Type: Part-time

Pay: 12.21-13.00 per hour

Expected hours: 20 per week

Benefits:

Company events Health & wellbeing programme On-site parking Sick pay
Work Location: In person