Job Description

Modality Partnership Birmingham Division has a full-time vacancy for a Practice Manager for 37.5 hours per week based at Bellevue Medical Practice. The postholder will be a high performing Manager working across the Modality Birmingham Division providing strategic and operational management as part of the Senior Leadership Team within a general practice. We are seeking dedicated postholders to join our team and who can display our CARE values: Commitment, Accountability, Respect and Excellence.
This job is suitable for individuals who are career driven and have a passion for working in an agile manner, implementing solutions, delivering key organisational priorities and who are committed to make real changes to the health care services provided within Primary Care to improve patient care.
As an employee with us you can benefit from
Enrolment to the NHS pension scheme
Annual leave minimum 27 days, plus 8 days bank holiday pro rata
Employee discounts and benefits scheme
Employee assistance programme (EAP)
Education and career pathways
Enhanced Family friendly policies
Flexible working
Wellbeing support and initiative
If you are interested in learning more, please read on.
Main duties of the job
The role is an all-rounded, hands-on management and operational role; the postholder will need to confidently be responsible for the day-to-day management of the practice, all staff and team leaders, provide first point of contact for all premises issues and escalate as per procedure to utilise key skills such as effective communication, stakeholder management, operations management, and the ability to manage and prioritise the implementation of projects across the Division and the wider organisation. Working with partners on the delivery of national and local performance and quality standards within the practice, in particular those required by CQC, ICB and NHSE and support the partners and practice team at all times. To be responsible for Health and Safety within the practice and collaboratively with other Managers and practice teams
About us
We are one of the largest GP super-partnerships in the UK, serving over 450,000 patients and with a workforce of 1500+. We are unique, we are always looking at ways to improve our delivery of services through the implementation of new and innovative solutions that we can scale across the organisation. Your job is to work directly with key stakeholders to help us to harmonise ways of working and improve working practices to improve patient and staff satisfaction. Most management roles focus on personnel management / project management. This is a role that will equip you with a portfolio of leadership and operational skills to make sustainable changes within Primary Care.
All employees are welcomed to enrol in our employee benefits scheme and NHS pension scheme. We are committed to developing our people through education and career pathways and who align to our organisational values of CARE.
Modality Partnership is an Equal Opportunities Employer and is committed to ensuring equal employment opportunities for all our potential applicants in line with the Equality Act, 2010.
Details
Date posted
15 December 2025
Pay scheme
Other
Salary
36,000 to 39,000 a year Salary is WTE and is depending on experience
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
E0281-25-0226
Job locations
Bellevue Medical Centre
6 Bellevue
Birmingham
B5 7LX
Job description
Job responsibilities
Please refer to the supporting documents section to retrieve the JD detailing the core responsibilities of this role.
You will love this job if you have a passion for thinking outside the box, are analytical and innovative and are driven to find and implement solutions to improve the day to day working environment. You will learn more because you will improve the way we work from the ground up whist working closely with leadership teams to influence service improvement.
If you feel this is the ideal career advancing opportunity for you and you want to rise to the challenge of this opportunity, we welcome an application for you to join our growing team of likeminded people.
Modality Partnership reserves the right to close this vacancy at any time during the advertising period.
Pre-employment
Vaccinations
As part of recruitment to the Modality Partnership, we will be checking the vaccination status of all new starters so that we can manage individual and environmental risks. We will offer support to those who may be undecided about vaccinations. Some vaccinations for certain roles are mandatory, and you will be asked to provide evidence of this where there is a mandatory requirement.
Right to work checks
All applicants invited for interview will need to prove their right to work in the UK at the interview stage.
We are not able to offer sponsorship for this role
References
References must be secured prior to beginning employment, one must be your current or most recent employer.
Employment history
You must notify us of any employment gaps of 6 weeks or more. Job description
Job responsibilities
Please refer to the supporting documents section to retrieve the JD detailing the core responsibilities of this role.
You will love this job if you have a passion for thinking outside the box, are analytical and innovative and are driven to find and implement solutions to improve the day to day working environment. You will learn more because you will improve the way we work from the ground up whist working closely with leadership teams to influence service improvement.
If you feel this is the ideal career advancing opportunity for you and you want to rise to the challenge of this opportunity, we welcome an application for you to join our growing team of likeminded people.
Modality Partnership reserves the right to close this vacancy at any time during the advertising period.
Pre-employment
Vaccinations
As part of recruitment to the Modality Partnership, we will be checking the vaccination status of all new starters so that we can manage individual and environmental risks. We will offer support to those who may be undecided about vaccinations. Some vaccinations for certain roles are mandatory, and you will be asked to provide evidence of this where there is a mandatory requirement.
Right to work checks
All applicants invited for interview will need to prove their right to work in the UK at the interview stage.
We are not able to offer sponsorship for this role
References
References must be secured prior to beginning employment, one must be your current or most recent employer.
Employment history
You must notify us of any employment gaps of 6 weeks or more.
Person Specification
Personal Qualities
Essential

• Willingness to actively participate and provide training
• Ability to work well under pressure and to tight timescales
• Dealing with difficult people and challenging behaviour
• To be a self-motivated and proactive individual with an ability to support the partners on the strategic, financial and organisational management of the practice
• To have excellent communication and patient focus skills
• To have a flexible approach to working hours

Knowledge
Essential

• Qualifications to an NVQ Level 4/5 and/or equivalent experience as a manager or Senior Supervisor in a GP surgery
• Understanding of how the role relates to the wider healthcare team
• Proficient in key Microsoft applications such as Word, Excel and PowerPoint
• Proficient in the use of clinical IT systems
• Knowledge of and experience in performance management, recruitment, sickness absence management and implementation of key managerial policies/procedures in relation to staff.
• Understanding of the General Data Protection Regulations and how they would apply to a primary car setting

Skills
Essential

• Aware of the importance of innovation in healthcare.
• Demonstrates effective communication both written and verbally
• Demonstrates clear understanding of HR legislation that applies to their own area of work
• Ability to develop and motivate excellent team working and patient service skills
• To be a team leader with excellent performance management and staff development skills
• To have excellent organisational skills
• To have good financial management skills

Person Specification
Personal Qualities
Essential

• Willingness to actively participate and provide training
• Ability to work well under pressure and to tight timescales
• Dealing with difficult people and challenging behaviour
• To be a self-motivated and proactive individual with an ability to support the partners on the strategic, financial and organisational management of the practice
• To have excellent communication and patient focus skills
• To have a flexible approach to working hours

Knowledge
Essential

• Qualifications to an NVQ Level 4/5 and/or equivalent experience as a manager or Senior Supervisor in a GP surgery
• Understanding of how the role relates to the wider healthcare team
• Proficient in key Microsoft applications such as Word, Excel and PowerPoint
• Proficient in the use of clinical IT systems
• Knowledge of and experience in performance management, recruitment, sickness absence management and implementation of key managerial policies/procedures in relation to staff.
• Understanding of the General Data Protection Regulations and how they would apply to a primary car setting

Skills
Essential

• Aware of the importance of innovation in healthcare.
• Demonstrates effective communication both written and verbally
• Demonstrates clear understanding of HR legislation that applies to their own area of work
• Ability to develop and motivate excellent team working and patient service skills
• To be a team leader with excellent performance management and staff development skills
• To have excellent organisational skills
• To have good financial management skills

Skills Required