Job Description

Overall job purpose To manage and ensure the co-ordination of all aspects of the day-to-day business of the practice, supporting, motivating and managing the practice team, facilitating effective working that delivers high quality outcomes, optimising efficiency and financial performance while ensuring the practice fulfils its short to medium-term plans and has achievable long-term strategies to work towards. The ability to multi-task is key. Management of human resources Ensure that the practice is staffed and resourced within the budget by people with appropriate skills, experience and commitment to provide the professional, technical, administrative and interpersonal skills and expertise needed. Policy and planning Regularly review the organisation and developments within and outside the practice which will impact directly or indirectly.



This includes involvement in local and national agencies which formulate and influence primary health care strategy. Management of financial resources Responsible to the Principle GP for the effective use of practice finances. Working with the practice accountant in planning effective budgetary control, ensuring cost efficiencies and maximisation of profitability. Management of IT systems: Ensure the effective management of information within the practice and with outside agencies.



Management of partnership issues Provide support to the Principle GP to ensure excellent team-working and a sound legal framework. Management of clinical performance Ensure the practice achieves business success through high quality healthcare planning, general health and preventive medicine provision, the management of long-term conditions and delivery and full achievement against all required targets and activity levels for each of the established areas for clinical performance. Management of premises, equipment and stock: Ensure the practice in making full and effective use of our current premises, together with our equipment and stock. Care Quality Commission: Advise the partners on action needed to maintain compliance with CQC requirements.

Patient services:

Maintain and develop services which best serve the needs of our patient population using the appropriate and safe staff skill mix and provide the best possible patient experience throughout. Personal development: Manage your own time effectively. Plan and meet personal and practice targets. Ensure your own personal development through reflection and feedback from partners and colleagues.



Ensure that personal continuing training needs are identified and being met and align with the needs and plans of the business. Complaints and Concerns To investigate and respond to complaints and concerns, from either patients or staff.